Cisco CallManager Release 3.3(5)
Service Release 2: Release Notes Version 1

March 28, 2006

These Service Release (SR) release notes contain important information about installation procedures and resolved caveats for Cisco CallManager release 3.3(5)SR2.

For a list of the resolved caveats for Cisco CallManager release 3.3(5)SR2, see the “Resolved Caveats for Cisco CallManager - Release 3.3(5)SR2 section. Updates for these release notes occur with every Cisco CallManager SR release.

Note: Before you install this Cisco CallManager Service Release, Cisco recommends that you review the “Important Notes” section for information about issues that may affect your system.

These release notes include the topics that are outlined in the Table of Contents.

Table of Contents

Introduction. 3

Important Notes 3

System Requirements 6

Determining the Software Version. 6

Compatibility Matrix and Supported Upgrades 6

Locale Installer for Cisco CallManager 6

Introduction

This document provides installation instructions for Cisco CallManager 3.3(5)SR2. It also contains a list of Cisco CallManager 3.3(5)SR2 issues that have been resolved by this Service Release.

Note: Please review all sections in this document pertaining to installation before you install this Service Release. Failure to install this Service Release as described may result in inconsistent Cisco CallManager behavior.

Important Notes

Note: Service Releases do not impact system compatibility unless specifically stated.

Cisco provides the following guidance to help you successfully install and/or upgrade Cisco CallManager software:

FTP Service Parameter Name: Alternate File Location [1 thru 10]

Previously, Centralized TFTP worked with Windows-based UNCs and local directory mounting. When used in conjunction with the Cisco Unified CallManager release 5.0, UNC/mount functionality is no longer supported.

With the new Centralized TFTP functionality, HTTP is used for 5.x ->

4.x/3.3(5) and 3.3(5)/4.x -> 5.0 file fetching, whereas the UNC/mount option is still used for 3.3(5)/4.x -> 3.3(5)/4.x file fetching.

The syntax for the new HTTP feature is: HOST://<HOSTNAME/IP>, where <HOSTNAME/IP> is either the DNS host name or IP address of the off-cluster Cisco File Server (TFTP/HTTP). This naming convention instructs the Cisco File Server to use HTTP GETs to fetch files from the remote/off-cluster Cisco File Server.

Because HTTP fetches are network-based instead of being local to the server's disk, HTTP fetches perform slower than the original Windows-based UNC/mount functionality.

CSCsb46622 - MLA 1.2(4a) Uninistall displays an error message on 3.3(5) SR1. To workaround this issue:

1. When the error message appears, disregard the message and click "OK”.

2. After promoting the "OK" button, MLA will continue to finish the un-install process.

3. After MLA un-install is finished (MLA un-install Dos Window disappears, user must manually delete the following registry key, if present, to complete MLA un-install process: "HKLC\Software\Cisco Systems, Inc.\Multilevel Admin"

4. If after un-installing MLA 1.2(4a) and you still encountered an error message regarding not able to install MLA 1.2(4a) because it detects MLA is already installed, you will need to manually remove MLA registry key - "HKLC\Software\Cisco Systems, Inc.\Multilevel Admin" before installing MLA 1.2(4a).

If MLA 1.2(4a) is installed after installing this SR, you will need to reinstall this SR, since this SR contains a higher version of MLA. This SR doesn't support other MLA releases. (see File Versions: below for exact MLA version in this SR)

Do not use Terminal Services to perform this upgrade.

Cisco recommends that you upgrade all servers in the cluster sequentially, beginning with the publisher server, to the same version of Cisco CallManager software; otherwise call-processing interruptions may occur.

Always log in with Administrator privileges before you begin the SR installation or uninstallation process.

Exit all other applications and close all Terminal Services sessions before you begin the upgrade process.

· To minimize call-processing interruptions during the upgrade process, register all devices to servers that are running the same version of Cisco CallManager software. Make sure that you register all devices to the backup
Cisco CallManager server or to the primary Cisco CallManager server, but not to both the backup and primary servers.

· Upgrade all servers to Cisco CallManager 3.3(5) and make sure that the servers are online before you begin this SR installation; otherwise, pre-upgrade checks may fail or return faulty information.

· If you are using Microsoft Windows OS version 2000.2.4SR5 or 2000.2.5 with McAfee Netshield 2000 or McAfee VirusScan Enterprise Edition, you may encounter authentication problems with Cisco CallManager Administration or problems accessing some Cisco CallManager Administration windows. In either case, Cisco CallManager displays an “HTTP Error 500–12 Application Restarting” error message. To resolve this problem, you must upgrade McAfee Netshield and McAfee VirusScan to run VirusScan Engine version 4.2.60 or later. You can obtain the latest McAfee VirusScan updates from the Network Associates website.

· For optimum performance, apply the most current OS upgrade and SR before you install the Cisco CallManager SR. For more information, refer to Cisco IP Telephony Operating System, SQL Server, Security Updates at http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/osbios.htm.

· If you are using Cisco CallManager Security Agent, you must DISABLE this software and then restart your system before you proceed with this installation.

· Service Releases contain firmware loads, however, Cisco recommends that you always download the latest firmware load from the Voice Software Download Center at http://www.cisco.com/kobayashi/sw-center/sw-voice.shtml to be sure that you are working with the most current version.

· All nodes in the cluster run through a database replication check during the upgrade process as an extra measure, even though the publisher's database replication check should catch any replication errors clusterwide.

If you encounter a warning message on any node during this check, make sure that you stop the installation process and check the log files. Follow the recommendations listed below if the log file displays any of the following messages:

· “All agent-implementing jobs are waiting to start”

· “At least one agent-implementing job is attempting to execute after a previous failure“

· “At least one agent-implementing job has failed to execute successfully“

Note: To verify that the installation completed successfully, follow the instructions in Step 4 in the Installation Instructions section.

Recommendations:

· Make sure that you are using the correct version of Cisco CallManager software. Cisco supports upgrades from any Cisco CallManager 3.3(5) release up to 3.3(5)ES36. This SR is based on Engineering Special 36.

· Be sure to DISABLE any antivirus and intrusion detection software, along with any other security services; then, restart your server before you run the upgrade process. You must manually re-enable these services after the installation is complete.

· Make sure that you disable the following Cisco-verified platform agents and applications; these products may interfere with the Cisco CallManager installation:

Ø Server management agents

Ø VOIP monitoring/performance monitoring

Ø Remote access/remote management agents

Note: It is very important to disable platform agents and services, such as NetIQ and Prognosis performance monitoring, antivirus (Cisco-verified McAfee services) and intrusion detection software, remote management services, and any other monitoring applications that automatically restart services; this action ensures that your system does not encounter issues that are associated with these services.

System Requirements

Make sure that you install and configure this release of Cisco CallManager on a
Cisco Media Convergence Server (MCS).

You may install Cisco CallManager on a Cisco-approved HP server configuration or on a Cisco-approved IBM server configuration.

Note: You must follow the exact configuration for the installation to complete successfully.

You can access the correct Cisco-approved server configuration for IBM or HP servers at the following URL: http://www.cisco.com/en/US/products/hw/voiceapp/ps378/prod_brochure_list.html.

Determining the Software Version

You can determine the version of Cisco CallManager software that is running on your server by accessing Cisco CallManager Administration and then clicking Details.

The following information displays:

Cisco CallManager System version
Cisco CallManager Administration version
Cisco CallManager Installation ID
Database information

Compatibility Matrix and Supported Upgrades

You can find the minimum versions with which Cisco CallManager release 3.3(5) has been tested and which previous release of Cisco CallManager has upgrade support by accessing the following URL: http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/ccmcomp.htm.

Note: Be aware that the release of Cisco IP telephony products does not always coincide with Cisco CallManager releases. If a product is not compatible with
Cisco CallManager, you must wait until a compatible version of that product becomes available before you can upgrade to this release of Cisco CallManager. For the most current compatibility combinations and defects, refer to the documentation that is distributed with the Cisco IP telephony products.

Locale Installer for Cisco CallManager

For optimal performance, be sure that you use the Cisco IP Telephony Locale Installer that is specific to the version of Cisco CallManager that you use. Be aware that all phrases may not display in the desired locale when you upgrade to a different version of Cisco CallManager. Refer to the readme file that is posted with the Cisco IP Telephony Locale Installer software on the following URL for the complete list of supported languages: http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/locinst/index.htm.

Each release of Cisco CallManager may support a different number of locales. The full suite of Locale Installers that work with each applicable version of Cisco CallManager can be found on http://www.cisco.com about 8-10 weeks after the English version becomes available. You can download the Locale Installers for all languages that are supported with Cisco CallManager from the following location: http://www.cisco.com/kobayashi/sw-center/telephony/callmgr/locale-installer.shtml.

Note: When using locales, Cisco recommends that you wait until the locale installer that specifically supports the version of Cisco CallManager that you use becomes available before you upgrade your system. Because some incompatibilities may exist between releases, be sure to only use the locale installer that specifically supports your version of Cisco CallManager.

Version and Description

This Service Release is a cumulative update that incorporates all of the fixes and changes from Cisco CallManager 3.3(5)ES36, along with additional changes that are specific to this Service Release.

Note: If you are running Cisco CallManager 3.3(5)ES37 or higher, you must uninstall the Engineering Special (ES) before you can install this Service Release. (You may lose fixes that were added after ES36 and not included in the SR.)

Installation Instructions

The following procedure provides details about how to install Cisco CallManager 3.3(5)SR2.

Note: Cisco recommends that you apply this Service Release during a maintenance window.

· This Service Release upgrades the affected services and files and then it restarts the server when the upgrade has completed successfully.

· Apply this patch to all of your Cisco CallManager servers, beginning with the publisher server and TFTP server.

Procedure

Perform the following procedure to install Cisco CallManager 3.3(5)SR2:

1. From the Voice Software Download Center, navigate to Cisco CallManager version 3.3 and locate the ciscocm.3-3-5-sr2.exe file; then, click the file name to download a copy to your hard drive.

Make a note of the location where you saved the file.

2. Double-click the ciscocm.3-3-5-sr2.exe executable file to begin the installation.

3. Click Next when the installation process displays a message that asks if you want to install this SR.

The remainder of the installation process continues without any additional user input. The system displays a message when the installation is complete.

4. Verify that the installation completed successfully by taking the following actions:

a. Click Yes when the system prompts you to view the log file.

b. Scroll down to the end of the log file; if errors occurred during the installation, the errors section at the bottom of the log file will be updated with a corresponding severity.

5. After you have rebooted the server and completed the upgrade on all servers in the cluster, go to Cisco CallManager Administration on the client machine, navigate to the Application > Install Plugins menu.

6. Choose the applicable plug-in, run the program from its current location, and follow the installation instructions that the system displays.

Note: This Service Release can take up to 20 minutes to complete the installation.

Uninstallation Instructions

The following procedure provides details about how to uninstall Cisco CallManager 3.3(5)SR2. (The SR uninstallation process does not change the device defaults to the version that was installed before the SR.)

Note: Uninstall the SR on all servers in the cluster in the same order in which you performed the installation.

Procedure

Perform the following procedure to uninstall Cisco CallManager 3.3(5)SR2:

1. Navigate to Start > Settings > Control Panel > Add/Remove Programs > Cisco CallManager 3.3(5)SR2 Uninstall.

A dialog box displays to confirm that you want to uninstall this SR.

2. Click Next and then Yes to continue.

3. Click No at the next prompt.

A dialog box displays to confirm that you want to remove the uninstall shortcut from Add/Remove Programs.

4. Verify that the uninstallation process completed successfully by taking the following actions:

a. Click Yes when the system prompts you to view the log file.

b. Scroll down to the end of the log file; if errors occurred during the installation, the errors section at the bottom of the log file will be updated with a corresponding severity.

5. After you have rebooted the server and completed the uninstall on all servers in the cluster, you need to revert to the prior version of the plug-in after the uninstallation is complete, navigate to the Application > Install Plugins menu from Cisco CallManager Administration.

6. Choose the applicable plug-in on the client machine, run the program from its current location, and follow the uninstallation instructions that the system displays.

The system may create or edit the following log files during the installation or uninstallation process:

o c:\program files\common files\cisco\logs\CCMPatch\Cisco CallManager 3.3(5)SR2 Installation YYYY-MM-DD HH.mm.log (this file is also accessible by navigating to the Start menu shortcut "Cisco Install Logs" under the CCMPatch folder)

o c:\install\dbinstall\dbinstallXXX.txt

o c:\program files\common files\cisco\logs\sqlX.txt

o c:\program files\common files\cisco\logs\history.log

7. After uninstallation of this SR, and if no new ES/SR is re-applied, then uninstallation of MLA is required. 3.3(5)es31 or 3.3(5)sr1a is the minimum versions required to run MLA on 3.3(5).

Resolved Caveats for Cisco CallManager - Release 3.3(5)SR2

This Service Release includes the following resolved caveats:

3.3(5)sr2
CSCsa85731	AdminUtility does not write out a log file
CSCsb00410	AdminUtility should control password changes for the IWAM_Guest account
CSCsb08117	AdminUtility is not stopping services
CSCsb25938	enhance adminutil to validate usernames
CSCsb25942	enhance adminutil to be compatible across Cisco CallManager versions
CSCsb25945	enhance adminutil to perform additional operating system checks
CSCsb25959	enhance adminutil to reset dcom permissions
CSCsb36840	Special charactersseen on Copy button for Meet-me number with MLA1.2(4a)
CSCsb38748	Fix for CSCed23028 need to be included in 3.3(5) Sr1
CSCsb40865	Error during execution of Tabsync.exe -- Unable to locate DLL
CSCsb72498	AgenaInterface leak when remotely join party
CSCsb78808	CCM is not sending Sending Complete Indicator for forwarded calls
CSCsd11438	Call placed via 6608 T1-CAS failed when extra digit dialed.
CSCsd18255	MSSQL remains in Starting State
CSCsd21724	Placeholder CDETS for Turboprop Feature Commit
CSCsd30363	Maketypes needs run after Product CSV's added to branch
CSCsd43665	CCM 5.0 Centralized TFTP compatibility enhancement
CSCsd44950	Name Change Cisco Unified CallManager 4.2
CSCsd45007	Name Change Cisco Unified CallManager 4.2 - ES/SR Wrapper
CSCsd49034	Critical File Copy Error for devicelistx.asp during SR02 Install
CSCsd58388	7941G-GE & 7961G-GE phone Icons are not shown properly
CSCsd59465	3.3(5) phones fails to register when AFL1 is 4.1 CM and ALF2 is 3.3(5)
CSCsd63314	AdminUtility display a failure message when try to set IWAM_GUEST pwd
CSCsd64088	An error occured when opening Trace collection by a RO User
CSCsd65179	CiscoJTAPIClient.exe is not updating Installation ID in Comp Ver Table

3.3(5)sr2 ES36 (SR2 Base)
CSCea53907	CallManager-improve handling of idle TCP connections
CSCed82252	H323-no CAUSE in RLC or in UUIE when h225 T301 expires
CSCee23970	ccm.exe exception number c0000005
CSCee74479	DB timeouts during feature updates are ignored
CSCef32736	Change configuration fails to open the GWconfigpage over securechann
CSCef40786	Extra semicolon left in classpath after install/uninstall of JTAPI Client.
CSCef75361	CCMAdmin Read Only User Can Escalate Privileges
CSCeg14109	Reorder is played on the phones when disconnect cause 0xFF received
CSCeg51348	Cant move to Application --> CM Serviciability or Vice Versa.
CSCeg57486	Misleading message in JTPrefs console window.
CSCeh06938	Unexpected CallCtlTermConnTalkingEv after disconnected
CSCin48121	Clicking help in gatewaypage prevent users from viewing device info
CSCsa60938	fclose thread flag should be set to true by default to avoid cpu spike
CSCsa61590	CiscoTSP crash on CIC server
CSCsa70825	InsertCDR.exe taking 1.5 GB of Memory
CSCsa71841	7920 user guide cannot be loaded from CCMUser pages
CSCsa73714	Inband info not heard by IP phone when ISDN DISC+PI received after SETUP
CSCsa74278	change configuration link is not opening for 6608 & 6624 GWs.
CSCsa75117	Maketypes needs run after Product CSV's added to branch
CSCsa77068	CCM4.1.2 web page for Gateway device config should be https
CSCsa77185	Need to add Service parameter Always play outside dial tone
CSCsa86197	TCP connections not managed aggressively
CSCsb05135	7961/7941 font should be more readable - suggest making tallerCSCef28642
CSCsb12765	Unauthorized Alteration of CCMAdmin Administrator Privileges
CSCsb13798	Not receiving NOTIFY, Called Party Number is not displayed properly. ICT
CSCsb15170	CM-need support for new phones in devicelistx.asp file
CSCsb16635	Established Flood causes high CPU usage or crashes ccm process
CSCsb18809	Inband announcment not heard when calling busy or unallocated numbers
CSCsb18896	Advanced VM-Fwding is incorrectly incrementing the ForwardMaxHopCount
CSCsb26626	Sr1 uninstall throws error. Does not replace old files.
CSCsb28359	AVVIDQRT softkey no longer responds
CSCsb33380	No Service Parameter listed for CCM Service page
CSCsb43349	New directory creation fails for implementation of CSCsa71841
CSCsb44801	Sub installation failed because no user tables for CCM database on Sub
CSCsb46054	line does not receive call from forwarding after a completed transfer
CSCsb46417	MLA settings not preserved during upgrade
CSCsb46575	Jscript and ASP error when accessing Servicability page with MLA
CSCsb48614	CM 3.3 misleading has Video Capabilities enable option in phone config
CSCsb48804	Enable visibility of Makaha types in dev packs 3.3.5.eng.spec, 4.0.2. ..
CSCsb52379	Implement group listening.
CSCsb56736	Checkin ip7961.pdf ver3 into3.3.5.eng.spec, 4.0.2.eng.spec, 4.1.2.eng...
CSCsb57558	PC logging option is not available for makaha
CSCsb58653	7911 QED changes to support alt scripts and load server
CSCsb62669	CM doesn't wait for more digits if partial digits are rcvd for RP/XP
CSCsb64161	TCP connections not managed aggressively
CSCsb71263	Incorrect 2821 endpoint identifiers without MLA
CSCsb72307	EVM-HD-8FXS/DID module shows up as VM-HDA-8FXS/DID
CSCsb73699	High cpu with ccm, cti and gatekeeper configured
CSCsb74465	Line CSS is used for CFA, not CFA CSS
CSCsb74698	CTI does open the device on CCM even though the device is register CCM
CSCsb76677	Stored procedure was not replaced correctly on Sr1 Installation
CSCsb84027	Logging Display and Load Server features do not appear for the 7970/7971
CSCsb84764	remove loggingDisplay option for 7941...7961G-GE phones from CCM/Windows
CSCsb88649	CCMAdmin Read Only User Can Escalate Privileges
CSCsb94314	Need tag for 6608-MTP/CFB in ccm xml
CSCsb95225	ES/SR Installation needs corresponding code for CSCsb44801 resolution
CSCsb98050	7914 configured in the CCM 3.3.5 is not available when installing 7970
CSCsc03637	Remote scripting error on web page if updated after long idle time.
CSCsc05068	CallingPartyName is not displayed on IPPhone when associated with PGUser
CSCsc06751	Moving clock forward cause JTAPI Exception and Provider going OOS
CSCsc18581	Application menu items should not be in all CAPS
CSCsc21354	3.3(4) devpack 64 has wrong product_csv file for 7920xml
CSCsc26275	CCMAdmin Read Only User Can Escalate Privileges
CSCsc33663	ccm.exe crash when printing Media_PayloadList[capsInB[5].payloadCapabil
CSCsc34686	CCM Init/Runtime-DETAILED DBL Trace For FORWARD Phase Is Too Verbose
CSCsc37302	Locations Bandwidth Leak
CSCsc39616	updateGatewayEndpoint fails after insert 24 ports
CSCsc40205	JTAPI Client causes issues with ICM Jtapi Gateway
CSCsc42186	Update/Make 7911 ready for FCS and prepare Skate SR build
CSCsc43604	Blank popup message after session timeout popup
CSCsc43818	7.0(2)SR1 image for the 7941/7961 checkin to 3.3, 4.0 and 4.1CCM release
CSCsc43876	7970/71 7.0(2)SR1 image check in
CSCsc49896	Call transfers over ICT between clusters ring fast busy of dead air.
CSCsc51531	CAR report CDR Search by Gateway displays incorrect records
CSCsc61201	JTAPI is not sending CiscoAddressCreatedEv
CSCsc68557	Installing 3.3(5)es31 on 3.3(5)sr1a gives possible critical Error
CSCsc80738	stopservices needs error handling update
CSCsc80762	Stopservices to display services being stopped.
CSCsc81725	Enlarge splashscreen in ES/SR installaton
CSCsc81747	Need new sections for file copy ops
CSCsc81756	Update SQL script handling
CSCsc82071	End of installation Dialog Changes needed for Device Package
CSCsc82417	Enhance error handling reporting and dialogs
CSCsc82462	Remove support for 3.3(2) from 3.3 Device Package
CSCsd03067	ICD extension missing under extension mobility in user page

7902/7905/7912
CSCsb09545	7912 fails due to malicious VLAN tagging
CSCsb47309	7912 does not play UK dial tone
CSCsb55707	7905/12 phones lose Service button after EM update
CSCsb72625	phone - 7912 phone reboots after receiving 3 IMs quickly
CSCsb84484	Only a 7912 shared number phone work when configured max-dn dual-line
CSCsb86641	No dial tone after the 7905 and 7912 SCCP failover to SRST
CSCsb89284	7912G-A phones cause PC's behind them not to retain an IP Address
CSCsc04738	Long delay for PC to obtain network connectivity when used with 7912G-A
CSCsc28280	7912/05 should always Reset unless an rtp stream is active
CSCsc47335	CCCM 5.0 & 7905/12 does not show external number on top line of display
CSCsc47463	7912 SCCP sends excessive StationSendTimeDateReq in idle mode
CSCsc50849	7912/05 excessive TCP ACK delay after receiving SKINNY message
CSCsc50888	7912/05 RTPMTx sets TTL of sent multicast packets to 1
CSCsc51693	Timedate req. msg. storm from at midnightacks for FCS

7910
CSCee23934	7910 fowarded call display syntax error
CSCee49688	SD1C Phone firmware parses phone config file incorrectly
CSCee57022	Phones To Be More Ambitious Towards Updating Firmware
CSCee67437	Echo fades in and out when talking IP phone to IP phone
CSCee81241	Ip Phone doesnt accept option 66 with trailing dot in hostname
CSCee86360	Slow performace when data AND voice vlan is tagged (802.1q)
CSCee93960	Callwaiting does not work on 7910 ip phone
CSCee94518	Disabling settings w/o disabling ring volume
CSCef01348	Dial keys do not respond for 10 secs after pressing **#
CSCef11614	7940/7960 SIP phones not handle out of order/mis-sequence packets
CSCef16423	Phone fails to come up when wrong load Id is mentioned on phone page
CSCef35548	7960 send StationAlarm w/ incorrect text if no RegAck
CSCef53862	Faint audio is heard in the speaker while using handset
CSCef81986	Set Ringer Duration ignored by Seaview phone registd with ParcheCCM
CSCef85881	7910 should not drop the 1st call by pressing line on 2nd call
CSCeg01454	An error at a certain key sequence
CSCeg12581	7910 conf phone does not displays called/calling name
CSCeg24656	Key rollover broken/missing digits when dialling
CSCeg36785	C3PO Frame Buffer overflow causes COS3 packet drop
CSCeg56703	Audio cut through delay during Call Waiting Answer
CSCeh01099	7960/7940 Voice Quality Degradation With Echo Back To Remote Party
CSCsa65646	TFTP 2 address edit display contains garbage
CSCsa79530	7910 ip displays connected call information wrongly
CSCsa79652	7910 phone having DN of 24 digits reboots if CFA number crosses 9 digit
CSCsa80688	7910 phone does n't displays fwd for forwarded intercluster call
CSCuk54661	7940/60 handset/headset SRL/RLR mid-spec adjustment

7911
CSCsc82623	Checkin 7911 f/w loads to create Device Packs for FCS

7920
CSCdz47567	IP phone services do not work
CSCea54515	Need Capability to Disable Configurable Menus
CSCeb19324	7920 Should Be Less Aggressive for LEAP
CSCec38008	Softkey Templates Do Not Work with 7920
CSCee42313	Duration fields are occasionally wrong in 802.11Data null packet
CSCee42505	7920 does not support virtual carrier sensing
CSCee89249	7920 Red button cannot end call when far end busy
CSCef30148	7920 placed call log may not include discarded digits
CSCef95866	No Connectivity After Downgrade to 1.08 When Using Static WEP
CSCeg63257	Ringtones are displayed incorrectly when less than 4 rings available
CSCeg69465	7920 can change focus to another line when on call
CSCsa71841	7920 user guide cannot be loaded from CCMUser pages
CSCsa74132	Intermittent AP retransmissions if 7920 is unavailable
CSCsa77297	7920 Sometimes Roams Unexpectedly Due to Packet Loss
CSCsa79206	7920 can get stuck in a scanning state
CSCsa79428	7920 does not look at source port for Multicast

7935
CSCdt59889	7935 susceptible to ping attack, causing odd/delayed behavior
CSCed73971	7935 loses connectivity on voice RTP broadcast packets reception
CSCef01831	7935s did not come back up after upgrade from Parche to Skate
CSCef02668	After a CCM upgrade phone displays rebooting.....
CSCsb19626	Phone requires power-cycle if publisher fails while Call Waiting in prog
CSCsb19638	Mute doesn't work on 7936 (Call waiting enabled) when publisher fails
CSCsc58699	CP-7935 generates choppy audio when in a conference call

7936
CSCed57619	Using keys during call causes chopiness
CSCee53002	CP7935/CP7936 Does Not Support DTMF Out of Band
CSCef96136	7935/7936 Phone does not support broadcast suppression
CSCeg09205	Slow audible feeback for key presses
CSCeg25992	TFTP Client Behavior - 2 TFTP Servers
CSCsa96522	7936 freezes after on-hook dialing
CSCsc20570	7936 Transmit Jitter Extremely Sporadic - 2 Second Cycle

7940/7960
CSCed94835	Greyed ERASE softkey is actually enabled
CSCee90845	Caller ID gone from shared line after a barge
CSCef39491	Phone without DHCP cant recover Dup IP address
CSCeg25405	>in 7940/60 i-button help text
CSCsa65880	sidecar lamp shows red for barge/cbarged calls
CSCsa68706	7960/40 Device Info page does not follow Message Waiting Lamp Policy
CSCsa69490	Display settings on Phone should be changed for Restricted Display
CSCsa73129	7960 can load a Ringlist.xml with more than 50 entries
CSCsa73355	Remove conditional code
CSCsa73918	IPPS authentication credentials, % sign not URL encoded
CSCsa73988	PC can't ping 7960 phone with dot1p configured
CSCsa75371	Next key not displayed for CiscoIPPhoneDirectory that appears in Service
CSCsa75606	ARP cache timeout if set 0 in 7960 phone flood the n/w with ARP queries
CSCsa81133-2	7960/7940 characters by pressing '0' with li-ffr.4-1-3-JPN are funny.
CSCsa81410	Build P0030701T018 ES Load
CSCsa82333	30th digit of Speed dial display text is not properly displayed
CSCsa83092	help symbol missing in text press - key to cancel for english locale
CSCsa83576	7940/60 plays multicast from other VLANs as well as the voice VLAN
CSCsa83692	phone reboots after several hours of operation over high delay network
CSCsa84000	CDP code does not verify destination MAC address
CSCsa85042	7940/60 Little App accepts DHCP Offer from a different VLAN
CSCsa86376	No Display for dialed number thru personal fast dial/directory lookup
CSCsa89603	Loader Ping fails if DNS not available
CSCsa99809	7960 Settings -> RingType menu becomes unresponsive
CSCsb00617	7960- Settings -> RingType menu changes doesn't take effect
CSCsb04317	Unwanted Debugs appear on Console
CSCsb04980	* and # are causing settings softkey to be updated in settings submenus
CSCsb05398	7910- DSCP values need to be consistent with current design guides
CSCsb06818	7960 Line text Label contains garbage when sent to SRST router
CSCsb07410	Inconsistency in Streaming Stats between web page and phone when MoH
CSCsb08048	Second 7914 expansion module displays garbled characters
CSCsb09402	7960 phone drop G.729b frames when silence suppression is on
CSCsb09994	EM logout restarts the IP Phone.
CSCsb14540	Small MTU causes CVTA to H323 video call failure
CSCsb15946	7960 - DHCP broadcast for renewal instead of unicast at 50% lease time
CSCsb18201	Setting menu Softkeys intermittently are not responding
CSCsb18324	7940/60 sends AdminVVLAN in response to CDP Trigger with VVLAN query
CSCsb19225	7960/7914 Ringer type off by 4 lines.
CSCsb23005	Update dictionary file with SeaDragon new phrases
CSCsb25084	Phone Continuously displays Requesting RingList File ......
CSCsb25088	Phone UI Lines separating the DN disappear as it failover to subscriber
CSCsb26738	Posting Line34 URI enables Line30 on ip phone.
CSCsb27811	http-///CGI/CallInfo does n't display all lines call Info.
CSCsb27827	ActiveSoftkeys eg- redial, New Call are shown when pubisher CCM is down.
CSCsb28564	Phone sends extra off-hook message
CSCsb34498	In CallInfo the CalledPartyName field is not proper for Conf call
CSCsb34616	In http request for CallInfo/LineInfo the Prompt field is showing null
CSCsb36728	Line button does not answer call with 2 calls on hold already on line
CSCsb38923	DHCPReleaseMessage should be unicast to DHCPserver,not on broadcast IP.
CSCsb51299	7960- Phone doesn't display blank URL sign or URL without label on line
CSCsb61379	Volume control keys when calling a busy no affects ringer(ver-8.0(0.16))
CSCsb63897	PC connected to 7940/60 has slow network communication
CSCsb65192	7960- Phone reset from settings with # while on call hold
CSCsb65243	7960- Phone loose RTP stream when restart from CM
CSCsb71606	7960- Pressing Line button twice ends calls on Phone in ringing state
CSCsb74608	BigApp does not kick back to LA on version mismatch in XMLDefault.cnf.xm
CSCsb76105	phone- 7940/7960 should escape '#' symbol
CSCsb82801	7960 doesn't receive MOH or DHCP when Voice VLAN = Access VLAN
CSCsb85223	RED LAMP indication on 7914 for In Use Remotely does not work - 7.2(3)
CSCsb87693	7960 MWI functionality should be consistent with current phone behavior
CSCsb89192	7960- Phone volume not being set properly at RTPRx start
CSCsb93558	Menu object as IDL URL, menu item 1 selected when phone goes off-hook
CSCsc00351	MWI lamp glows continuosly after a CB notification for the first set CB
CSCsc32693	IP phones become unregistered from both SRST and CM
CSCsc37550	Phone load Upgrade to 7.2(3) causes RXshort errors on PC port
CSCsc40311	Phone drops untagged PC Traffic
CSCsc45748	Handle Current Call missing when dialing from Directory
CSCsc54415	Secure Phones does n't cancel tftp request while cancel key is pressed
CSCsc57815	7940/60 PC port 100M does not receive network traffic intermittently
CSCsc65264	Unable to dial the CB notified number during ringing state

7941/7961
CSCsb74796	Phone freeze after reset stress
CSCsb83788	Exit soft key is not working in Callback Screen
CSCsc03492	CDP crashs from broadcasted CDP pkt, results in restart of all apps
CSCsc03743	Privacy lamp is not being displayed correctly on 7941 SCCP phone
CSCsc04301	add fault-tolerance to filesystem
CSCsc05743	Phone responds to CDP triggers from upstream port
CSCsc11411	phone doesn't come up with DHCP enable when Voice VLAN = Access VLAN
CSCsc14168	checkin 7.0(2) firmware for 7941/7961 phones into CCM/Windows

7970/7971
CSCsc14196	7.0(2) firmware for 7970/71
CSCsb12665	7.0 firmware and associate files checked into CallManager

Digital Access WS-X6608/ Analog Access WS-X6624
CSCsa74278	change configuration link is not opening for 6608 & 6624 GWs.
CSCsa91414	6608 T1 CAS channels are stuck in CSCallClearing state
CSCsb10774	Inactive channels are not busied out when 6608 loses CCM registration
CSCsb14761	6608 Lost packet counter is increased by 16 for every press of DTMF tone
CSCsb64834	6624 FXS ports stuck in offstate state / ReleaseInd Q931 state
CSCsb85691	CallManager may incorrectly put a 6608 CAS port OOS
CSCsb85909	6608-Glare conditions on T1 CAS is not cleared appropriately
CSCsc14019	Calls through 6608 T1 CAS trunks are not preserved
CSCsc64672	T1-CAS E&M ports on a 6608 card unregistering during stress test
CSCsc80674	Periodic T1-CAS E&M channel out-of-service during 6608 stress test

ATA
CSCsb06073	ATA SCCP Incorrect Call Waiting behavior
CSCsb16422	Conference to ATA-Phone thru H323 & ATA-phone on same CME doesnt work
CSCsb23891	ATA flooding callmanager with Softkeyevent-New call skinny messages
CSCsb25973	Problem transfering calls using ATA and CME
CSCsb41805	Update signaling ToS to be consistent with current design guides
CSCsb56308	ATA186 configuration web page should state clicking rather than click
CSCsb60054	ATA SCCP sent AVT message when sent DTMF to SCCP endpoint
CSCsb63368	No Secondary dialtone played by ATA SCCP
CSCsc47937	ATA186 excessive TCP ACK delay after receiving SKINNY message
CSCsc50269	ATA SCCP sends excessive StationSendTimeDateReq

3.3(5) ES16 (SR1 Base)
CSCsa89153	CAR weekly report java.exe consumes 100% CPU causing CCM restart
CSCsa64735	CDR QoS report shows most calls as NA
CSCsb19603	Installer for SR2a in 4.0.2a can cause portion of install to fail
CSCsb15856	Dead lcok between DBLRT and Aupair when change line from the CCMAdmin
CSCsa97366	Losing Q931 message after single port RSIP
CSCeg55074	1700 GWs FXO ports are allowed to be configured for diff signaling.
CSCeg58745	PI6 based features commit to CCM branches
CSCsa75117	Maketypes needs run after Product CSV's added to branch
CSCeg86912	support for VWIC2 on 26xx/36xx/37xx/38xx in 4.1.3
CSCsa87252	support for EM2-HDA-4FXO in CCM
CSCeg80583	pcm should handle csv files with linux based end of line characters
CSCsb06442	Turbo-Some line settings not available
CSCsa78106	7961 Phone Icon missing in the Call Manager Find/List Phones
CSCsb12665	7.0 firmware and associate files checked into CallManager
CSCeg58745	PI6 based features commit to CCM branches
CSCsa68286	Wave driver thread leak
CSCsb05396	One-way audio with CiscoTSP
CSCee90391	Tertiary CM not listed in Transcoder Device Configuration Page
CSCef31887	6608 cfb unregisters after one missed keepalive
CSCeg65921	conference bridge not getting registered to correct ccm
CSCsa86881	ICMP Hard error handling for 6608 MTP/CFB
CSCeg23884	ATA has poor voice quality when NumTXFrames set with high value
CSCeg87116	ATA (SCCP) does not process Calling Party Name in second CallInfo
CSCsa67666	Issues with processing of DNS packets
CSCsa77917	Unable to set UI password for ATA188
CSCeh05420	7905/12 display English prompt at Services pag
CSCsa67687	Issues with processing of DNS packets
CSCsa67902	Settings Access restricted option behaves like enabled on 7912
CSCsa68971	7912 can not initiate hold w/ multiple calls per line and shared lines.
CSCsa73975	The browser window on the 7912 opens when it should not
CSCsa76208	There is no dial tone when exiting from the directory menu
CSCsa76678	7912 Chinese LocaleUnable to display calling number
CSCsa76876	CHS-Wrong Phone display
CSCsa79458	DTMF when users mash 7912 keys unrecognizable to AA/IVR
CSCsa82006	7905/7912-Does Not Format '?' Characters in Services URL Properly
CSCsa83292	XML Error [4]-Parse Error on 7912G when creating FastDial in PAB
CSCsa96924	Found dtmf digits fail when calling into Meeting Place IVR.
CSCsa85722	AdminUtility readme does not state that CSA needs to be disabled on CMs
CSCsa85813	AdminiUtility should display proper err msg if db is missing on a Sub
CSCsa87624	request adminutility allow updating passwords on a single subscriber
CSCsb07328	CSV and XML files for Baker Project should be updated to reflect new fea
CSCsa90858	TurboError Extracting File using latest tc-sccp.jar file
CSCsa81028	Enable fclosethread or start CCM w/ thread corrupts SDI index to -1/0
CSCsa86733	CallManager service terminates with access violation
CSCsa98719	On 7970 Display-on-Time shows default value after setting it to blank
CSCef01691	802.1x auth state remains after PC disconnect
CSCef22347	Video stream not terminated when CM is down Bsphere 2628
CSCef34334	Incorrect status msg when no ctl on phone and modified ctl dwnld
CSCef39695	NetworkConfigurationX tag names do not match Network Config UI
CSCef67145	7960/40 does not support QueryStringParam as documented in SDK
CSCef79801	Help for side car buttons throw an error
CSCeg27729	IPSvcssupported xml fields size are 1 less than max
CSCeg27734	IPsvcNew http headers support as per SDK 4.0(1)
CSCeg41715	Lock icon overlaps to page title text
CSCeg45665	Mid-call video starts when active call is in mute state
CSCeg46352	Idle URLRefresh page does not recover after a packet loss
CSCeg50933	Phone shows encrypted call with CM 3.3
CSCeg55180	Phone accepts invalid/Reserved/Multicast IP address
CSCeg59026	Security Configuration menu name should be separate from title
CSCeg60195	invalid display by ip phone on key pad uris push
CSCeg60220	Clear softkey doesnt clear interface stats on HTTP page
CSCeg64136	phone not updating volume changes during call preservation state
CSCeg67817	Autodial fails on choosing hold option for the current call
CSCeg67958	Handle current call not displayed on dialing from directories
CSCeg76026	Not able to scroll down to see help pages displayed by i button
CSCeg76034	pressing first line speed dial causes second line to go offhook.
CSCeg81361	7940/60 phone should use HTTP 1.1 for URL with IP address
CSCeg81455	Auto line select enabled prevent use of softkeys on 1st line
CSCeg82422	No PORT_UP event on 7940 if PCport on Phone changed frm 10Mbps-100Mb
CSCeg90188	7960 stuck in booting process when press service before phone alive
CSCeg90312	phone sends tftp request to ip address 0.0.0.0
CSCeh01099	7960/7940Voice Quality Degradation With Echo Back To Remote Party
CSCeh01187	Phone does not retains Volume Settings changes
CSCeh07336	Shared line call doesnt display toggling between lines correctly
CSCsa60315	7960/40 phone will not fail back to primary
CSCsa61784	Support calloc caller PC broke LA built.
CSCsa63893	Change in behavior of resuming the call that is onhold on IP Phone,7.1.2
CSCsa65899	Phone connects to secure SRST if bad config
CSCsa66918	Clouseau debug infrastructure implementation in 7960 sccp phones.
CSCsa69233	Retain old BA while LA upgrade
CSCsa69644	speaker button won't work with sidecar
CSCsa71367	Disable the display debug tracing by default on 7960 phones
CSCed39346	Update copyright year on mid-range IP Phone boot display
CSCsa67239	7940/7960 display HTTP error[11] when pressing Services/Directory button
CSCsa68462	After a preserved calls is terminated, the phone is stuck
CSCsa90217	Key rollover with Hold and EndCall Softkeys causes wrong action
CSCsa97383	7940/60 stuck in Configuring CM List state
Known Caveat w/7940/7960	CSCsa63893-Change in behavior of resuming the call that is onhold on IP Phone,7.1.2
CSCsa90858	Turbo Error Extracting File using latest tc-sccp.jar file
CSCsa66428-2	Install Migration for AIM-VOICE-30(332) to AIM-VOICE-30-SLOT-0 (412)fail
CSCsa63893	Change in behavior of resuming the call that is onhold on IP Phone,7.1.2
CSCsa75117	Maketypes needs run after Product CSV's added to branch
CSCef13510	Platform Exception for complete transfer request
CSCsa80238	Time shown 60 minutes early for GMT+1 Brussels Timezone after DST
CSCsa88581	7970 won't boot w/ inline power
CSCeg27958	TFTP Client Busy Retry Behavior
CSCeg51314	7912 doesnt display correct Softkeys when using MCDN feature
CSCeg77784	IP Phone 7905 not responding to http commands
CSCeg87585	7912 cant ring immediately when receiving a call after fallback
CSCeh01236	MWI will be turned off by incoming call
CSCeh05420	7905/12 display English prompt at Services page
CSCeh06814	7912 ignores StationClearPriNotifyMessage from CME
CSCsa63741	Authentication delay between IP Phone 7905 and CM 5.0 is to long
CSCsa67687	Issues with processing of DNS packets
CSCsa71521	7912 RTP URI push during call requires user to cycle hook twice to end
CSCsa72417	7912 dies when configuring Graphics via TFTP on CCM 4.1
CSCsa74660	During cross upgrade, power off/on the phone & the phone never come up
CSCsa78892	Found dtmf digits fail when calling into Meeting Place IVR.
CSCeg33605	BSSID is all Zeros in Reassociation Packets
CSCeg40244	Site Survey Detail Shows the Same Info for All APs Sometimes
CSCeh03999	7920 Does Not Answer IGMP Query
CSCeh06553	7920 Could Get Into Continuous Roaming Loop When CU Is High
CSCsa61019	7920 May Get 1 Way Audio Without ARP-Caching
CSCsa61075	7920 Will Sometimes Show RSSI = 1
CSCsa74624	Packets are Sent at 1mbps rate Off Call When 7920 Uses a Non-Auto Rate
CSCsa75133	7920 Advertises All Rates Are Supported When Non-Auto Rate Is Configured
CSCsa77405	Get association timeouts sometimes with Aruba APs
CSCsa88299	Burst of static during ringback and connect on calls through 6608
CSCsa61342	7961 DevPack does not install the locale files
CSCsa84493	Neanderthal - Implement JAVA side and QED CM interface
CSCsa67496	Change default value for Disable Non-Registered SCCP Keepalives to False
CSCee21452	Initiating Newcall answers the already ringing call
CSCeh07555	7961 device pack doesnt conatin proper device name on device default
CSCsa79229	CallManager terminates unexpectedly during IP Phone registration
CSCeg76037	Device Default is updated when uninstalling ES/SR
CSCec09013	Some items of Streaming Statistics from 7970 inconsistant w/ 7960s
CSCec70969	Headset status indicator incorrect after 7970 reboot
CSCee56313	7970 incorrect LineType for some line buttons
CSCee88177	7970 not auto answer with headset after restart w/ headset light on
CSCee92103	7970 not put active call in focus after incoming call disconnected
CSCef24496	Phone restart with lower line rate of multicast/broadcast traffic
CSCef28727	7970 fails to reregister after temporary WAN failure
CSCef31899	Ringer volume and other parameters are not configured aftr DSP reset
CSCef48700	Sidetone on handset after reset
CSCef54947	7970 ICMP hard errors behavior changes
CSCef61608	7970 does not pick up the line when configured share line
CSCef75668	Extra ring heard when answering call after adjusting volume
CSCef83454	7970 RTPRx/RTPMRx URI syntax error allowed
CSCef89557	Possible deadlock situation in msg queue software
CSCef90046	Phone stuck at Configuring IP after prolonged CCM disconnect/recon
CSCef94516	7970 drops host in DNS queries with subdomains
CSCeg01679	Skate Security config menu opt 5 and 6 display wrong softkeys
CSCeg01729	7970 RTPRx/RTPMRx URI opens invalid port by default
CSCeg02413	Phone lockupCSCeg04380
CSCeg04380	7970 gethostbyname() does not return multiple IP addresses
CSCeg08171	Mute signal heard on network
CSCeg08210	When resetting the phone (#) PC loses network connectivity
CSCeg08513	phone freezes during reboot with mqThread problem
CSCeg08536	7970 phone failover to SRST takes more than 6 minutes
CSCeg09136	Last digit not displayed when dialing from keypad
CSCeg11907	JavaException using Navigate Keypad when call on hold
CSCeg14178	Phone continue to stay with Requesting msg, cancel key has no effect
CSCeg15510	Java exception when 7970 configed with sidecar but none attached
CSCeg16228	7970 Phone hangs on changing existing speed dial from phone (CME)
CSCeg18394	7970 crash when access protected URL 2nd time
CSCeg18397	Onhook Dialing will not accept * or # as first digit
CSCeg19277	Core dump of Sunvm.cnu when web-access is disabled & then enabled
CSCeg19644	Attempt to load diagnostic image file causes CNU reset
CSCeg20602	Onhook Dialing is available when the phone is not registered
CSCeg20801	7971 Multicast traffic dest to PC dropped by switch in phone.
CSCeg21679	RTPTx Stop not being executed
CSCeg23307	7971 Unplugging and plug the ethernet cable, looses VLAN id
CSCeg23928	Incorrect time for New Zealand time zone (GMT+12)
CSCeg24131	7970 drops keys if pressed too fast
CSCeg24150	EM logged off profile keeps CFA icon
CSCeg24646	Update handling of init.conf authentication settings
CSCeg26725	SA Dereferencing pointer to freed memory in Core/CNU/NetSys/udp.c
CSCeg26730	SA expression must be a modifiable lvalue in Core/Apps/cmds/ttrace/
CSCeg27936	SA Freeing pointer to already freed memory in Core/Apps/daemons/DHC
CSCeg32572	Makaha power request numbers are wrong
CSCeg33915	ListenerManager allows for multiple listener
CSCeg34288	Memory leak when press keys in predial
CSCeg34303	Memory leak on startup in Call History property
CSCeg35901	7971 phone not upgrading load, using device defaults.
CSCeg36423	Phone reloads from nmap connect scan
CSCeg36441	Stream.c flood reloads phone
CSCeg36667	Failover fail on 7971 phone with CM 3.3.4(SR2)
CSCeg37001	CVTA with 7970 messes up audio caps
CSCeg37674	Phone stuck at Updating Software
CSCeg37733	7970 - does not report Dest Unreach on sendto()
CSCeg38291	EndCall softkey doesnt work when CM down and other end had hit Hold
CSCeg38922	7971 Low power backlight needs to be 14
CSCeg39262	7970 - only retries 4 times after leaseT1 expires
CSCeg39679	7970 hangs at config IP after reset
CSCeg40217	Unexpected DHCP Renew after Release operation
CSCeg42114	Shared System Threads create debugging problems
CSCeg42910	Cut through on speaker phone take approx one sec
CSCeg42980	Line button becomes useless after try dialing from call history
CSCeg44232	Timer object should allow ITimerListeners to disable timerCancelled
CSCeg45241	7970 phone does not close the sockets automatically
CSCeg45714	Mid-call video starts when active call is on mute
CSCeg46269	7970 registering with CM when a active call is in place
CSCeg47854	7971 phone reset after hold/resume duration
CSCeg49303	Phone freeze after the extension mobility duration test was run
CSCeg50192	7970 hangs intermittently while attempting EM login/logout
CSCeg50697	XML parse error when text object with 4000 chars of text is sent
CSCeg53154	Multiple restart from CM causes phone to freeze up
CSCeg55288	http push may stop working
CSCeg55617	Console shows CONSOLE TOO SLOW! Skipping 0 log files!
CSCeg56405	Trace does not include key press information
CSCeg56835	7971 Phone ignore vvlan information from switch port
CSCeg57746	CVTA does not receive information on calls active when PC plugged in
CSCeg58032	Phone stuck after erase operation
CSCeg58939	7971 does not comply with 802.3af power specification
CSCeg60165	Phone can lose VLAN id with broadcast storms in the network
CSCeg60175	PC attached to Phone loses network after multiple phone reload
CSCeg61314	7971 phone re-boots when SYNC_RCVD state sttack was run
CSCeg62838	Enable 802.3x flow control
CSCeg68331	7970 plays loud comfortable noise when using G.729 codec
CSCeg72231	Can not accept calls when call history is empty and in focus
CSCeg74764	7970 change between daylight and standard time 1 hour too early
CSCeg76679	Ringer stops working if press speaker right after adjust ring volume
CSCeg78507	Phone restarts exposes memory leak in the CallAgent module
CSCeg81433	Call Info gone but voice path remains after brief Ethernet disconnec
CSCeg86356	Phone does not take Service URL w/ no label
CSCeg86368	7971 w/ PC connected not operate in low power mode using ieee inline
CSCeg87739	7970 does not display missed call info after waking the display
CSCeg88344	Phone stuck under simClient duration test
CSCeg88372	7970 not alllow user to set IP Address Release as No
CSCeg88383	7970 should display IP address released
CSCeg88682	7970 missing date on console logs, status messages & debug display
CSCeg89894	7970 Autodial postpends to dialed # if display name contaions #s
CSCeh02213	UI issue - services tab not coming to foreground in push scenario
CSCeh03588	7971 continuously resets if dot1x configured on switch interface
CSCin79793	Services - Changing volume while RTPRx - softkey gets stuck at Save
CSCsa60306	shownet command in cnush gives wrong output
CSCsa61795	7971 accepts untagged packets while on a voice VLAN
CSCsa63639	AbbrDial softkey appears on 7970 phone in CM3.x
CSCsa65915	HTTP Push requests has successful response, but UI does not display XML
CSCsa67507	7970 does not properly reset causing sessions hung in LAST_ACK on CCM
CSCsa69149	7971 PC port does not show what is configured
CSCsa69209	CP-7970 Fails to Boot up if 'switchport voice vlan dot1p' is configured
CSCsa69667	Bad voice on 7971 phone with 10% broadcast traffic
CSCsa69676	Broadcast traffic throttling rate very low w/ load 69 on 7971 phone
CSCsa69678	7971 phone only allows 10M (1%) broadcast traffic send to PC
CSCsa69770	Phone does not pass thru all multicast traffic to PC
CSCsa72049	7971 switch port stops transmitting frames causing phone to unregister
CSCsa74481	Network Statistics does not display Port 1 or Port 2 status information
CSCsa74877	7971 - PPU workaround does not set forced link speed correctly
CSCsa74882	7971 - change CDP from a mgmt packet to a mcast packet in ATU
CSCsa75445	7971 - enable VLAN 1 and VLAN 0
CSCsa77101	Phone crashed with in half an hour ,when XML boundary objects script was
CSCsa77673	Phone crashes for 200 calls per device case
CSCeg02724	Able to Change CCMAdministrator Password When Publisher is shutdown
CSCsa77110	CM 3.3.5 Admin Utility fails to launch with error
CSCed30578	Transferred call does not clear leaving agent in talking state
CSCef36515	After reload of IP phone the CFA is no longer displayed
CSCsa68554	Blank calling party in CallInfoChangeEvent
CSCsa73461	RBT is not heard on the PSTN side while call routing to an agent
CSCsa74353	LineControl get stuck in call_active state and process leak for LineCdpc
CSCef54820	Incorrect devpack version may allow newer devpack to be overwritten
CSCef60562	Patch Install says file replaced successfully whether done or not
CSCeg05021	SR doesnt Init Database on replication failure detected scenario
CSCsa75224	Support needed for Ext Device Package execution during ES/SR install
CSCsa75625	Need to dump a list of running processes during installation.
CSCef62209	updation on 6624 does not reflect on port configuration page.
CSCef01551	6624 FXS port is unavalable for 2 mins after disabling and enabling
CSCin80851	FAC tone played continuously on using non default network locale
CSCsa63396	Integrate 4.3.25 DSP firmware for 6608
CSCsa60692	ICMP Hard error handling
CSCsa63950	Dicktracy - Remove unnecessary DSP and MLPP related messages.
CSCsa64458	6608 - Dicktracy - Reduce trunk flash timer from 700ms to 400ms.
CSCed20025	need more product specific configuration via CCM
CSCef28713	H.225 non standard info with progress indication of RelCmpl ignored
CSCsa63916	Mobile Managers cannot activate IPMA Service
CSCsa66331	Add QED support for 7911
CSCin45148	7935 reboots on its own and couldnt reach tftp server thereafter.
CSCee03246	7935 Autonegotiation does not work
CSCef05544	CCME 7936 conference call one way speech path and 7936 reboots
CSCef07033	7935 and 7936 stops ringing when 2 parties call it simultaneously
CSCef12306	7936/7935 does not support JOIN feature of CCM 4.0
CSCef28606	Ringer stops during incoming call when dial pressed under corp
CSCef28769	7935 is not accepting cass B netmask, if Ip addr is class C
CSCef29950	Inconsistent LCd and web page display
CSCef78437	On first call from 7935 gets one-way voice
CSCef83805	7935/7936 marking CoS for audio to zero
CSCef86010	7935 will not register to ccm
CSCef86015	7936 will not register to ccm
CSCeg89746	MOH is not heard during Transfer
CSCin60521	Not able to configure admin vlan via web interface.
CSCec23867	CallManager Crash (SJCMSC1DS)
CSCeg07072	CAR - Conference bridge call details report does not show any data
CSCed01758	TcdSrvPerfmon.dll causes thread deadlock
CSCeg77257	DMS-100 spec does not recognize ISDN Q.931/Q.850 Disc Cause Code 53
CSCee93999	Skate 0x91 Name enable not decode name right
CSCeg64847	One way audio after ICT transfer
CSCeg55857	7970/7971 display instance file and IP Phone Rules xml files wrong
CSCeg18293	7971 phone icon missing from CM Admin page
CSCeg48526	7912 unable to be registered when User Locale is Japanese
CSCeg59743	CP-7912G/7905G does not add 802.1p tag when no vlan is configured.
CSCeg37103	7905 and 7912 phones reboot with keep-conference feature
CSCeg36552	OPickUp softkey does not work on 7912/7905
CSCeg24105	Multiple Calls on Dir Num calls were disconnected by CMs failover
CSCeg48734	7905 phone web server sends data in wrong HTTP version
CSCeg45959	Select softkey in phrase 609 and 178 should be defined properly
CSCeg20129	7912 and 7905 may crash and fail on re-registering
CSCeg43626	Phone does not accept DHCP ACK sent to the broadcast address
CSCeb05647	Remove vender specific parameter edit softkey from IP Phones
CSCeb70772	Build phone loads
CSCed25087	Edit Dial push uris show Directories icon
CSCed59776	Unable to answer the call with linekey with shared lines
CSCee19817	14th digit disapears from IP Ph CFA Display after device reset
CSCee20406	Active call moves to the top of list after 9 seconds
CSCee24486	7960 Directories button sometimes opens Services URL
CSCee46854	7960 not showing correct display when same DN config on multiple lin
CSCee57022	Phones To Be More Ambitious Towards Updating Firmware
CSCef34222	Phone web page not accessible after socket stress was run
CSCef39969	Cannot load diag image to 7940/7960 phone
CSCef52461	Cannot use # or * as first entry while onhook
CSCef71245	7960 should not automatically return to detail view from overview
CSCef71258	With multiple held calls, line key should not resume oldest call
CSCef71265	With single on-hold call, line button should invoke overview display
CSCef79801	Help for side car buttons throw an error
CSCef91891	CallManager TFTP Load=6.0(5)0 File Not Found when phone is reset
CSCef92256	Phone stuck in Configuring IP when Factory Reset, save settings dhcp
CSCef92372	LA loader must check new LA size before burning to flash
CSCef97221	7960 crashes during XML POST with IPPhoneExecute
CSCeg01453	Garbage help text at a certain key sequence
CSCeg01454	An error at a certain key sequence
CSCeg14102	Selecting directory entry with keypad doesnt update display
CSCeg16693	7960 stops call timer when the CCM down
CSCeg24656	Key rollover broken/missing digits when dialling
CSCeg25406	Wrong association of 7940/60 help
CSCeg29498	http// web page needs links to all streams info during barge
CSCeg29647	unable to answer 2nd line when speaker phone is disabled.
CSCeg31313	7960 will not stay registered if ringlist.xml has invalid syntax
CSCeg31978	Time display not updated on certain phone menus
CSCeg33446	Changing Phone port # causes 7960s in Auth mode not to register
CSCeg36785	C3PO Frame Buffer overflow causes COS3 packet drop
CSCeg39397	IPSvcs In case of missing refresh URL, dont show update softkey
CSCeg45480	Extend scope of Msg/Dir URL to support icon menu
CSCeg53517	IP Phones fails to recieve Audio Multicast Stream and gets reset
CSCeg55176	Phone unable to get Ringlist.xml using Alternate TFTP
CSCeg56703	Audio cut through delay during Call Waiting Answer
CSCeg61544	RTP URI push during call requires user to cycle hook twice to end
CSCeg64492	Cisco 7940/7960 One-way audio and Freeze or Reset
CSCeg64635	7940/60 DHCP Option 60 data different between big and little app
CSCeg65775	URI SoftKey Dial resets the phone
CSCeg79505	AdminUtitlity runs on sub if sub ip add is subset of pub ip address
CSCeg54250	CallPickup barges into existing call
CSCeg58897	Backspace key does not delete asterisk when used with FAC
CSCeg37822	CCM performance deteriates while handling simple Reg/Unreg
CSCef59445	ES03 fails to install - Replicaiton initialization FAILED
CSCef85565	webdialer fails to intiate for SOAP requests after reboot
CSCef94364	Programs Menu still points to ciscoupdate.txt and not new Logs

File Versions

Cisco CallManager 3.3(5)SR2 includes the following file versions:

AdministrativeReportingTool.exe 3.3(0.97)

Adminutility.exe

Aupair.exe 3.3.5.10015

CallBackservice.exe 3.3.5.10009

ccm.exe 3.3.5.10236

ccmperfmon.dll

CiscoJTAPIClient.exe 1.4(5.8)

CiscoTSP.exe 3.3(0.39)ES03

ctftp.exe 3.3.5.11236

CTIManager.exe 3.3.5.10024

DBL.dll 3.3.5.10029

DBLX.dll 3.3.5.10029

DBInstall.dll

InsertCDR.exe 3.3.5.10004

MLA 1.2(4a)sr2

SHSMP.DLL

SOAPISAPI.dll 3.3.5.10030

tabsyncinstall 1.1

TcdSrvPerfmon.dll

WebDialer.war

Firmware Versions

Service Releases contain firmware loads, however, Cisco recommends that you always download the latest firmware load from the Voice Software Download Center at http://www.cisco.com/kobayashi/sw-center/sw-voice.shtml to be sure that you are working with the most current version

Cisco CallManager 3.3(5)SR2 includes the following firmware versions:

3.3-Devpack-67.1

3.3(5)

Analog Access WS-X6624 Load - A00204000012

ATA-18x - ATA030203SCCP051201A.zup

Conference Bridge WS-X6608 - C00104000001

Digital Access+ Load - D00303010033

Digital Access WS-X6608 Load - D00404000022

IP Phone 12 S - P00203010100

IP Phone 12 SP - P00203010100

IP Phone 12 SP+ - P00203010100

IP Phone 30 SP+ - P00103010100

IP Phone 30 VIP - P00203010100

IP Phone 7902g - CP7902080001SCCP051117A.sbin

IP Phone 7905g - CP7905080001SCCP051117A.zup

IP Phone 7910 - P00405000700

IP Phone 7911 - SCCP11.7-2-1-0S

IP Phone 7912g - CP7912080001SCCP051117A.sbin

IP Phone 7920 - CMTERM_7920.4.0-02-00

7914 14-Button Line Expansion Module - S00104000100

IP Phone 7935 - P00503011200

IP Phone 7936 - CMTERM_7936.3-3-9-0

IP Phone 7940/7960 - P00307020400

IP Phone 7941/7961 - TERM41.7-0-3-0S

IP Phone 7970/7971 - TERM70.7-0-3-0S

Media Termination Point WS-X6608 - M00104000004

Obtaining Documentation

Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical assistance and other technical resources. These sections explain how to obtain technical information from Cisco Systems.

Cisco.com

You can access the most current Cisco documentation at this URL:

http://www.cisco.com/univercd/home/home.htm

You can access the Cisco website at this URL:

http://www.cisco.com

You can access international Cisco websites at this URL:

http://www.cisco.com/public/countries_languages.shtml

Documentation DVD

Cisco documentation and additional literature are available in a Documentation DVD package, which may have shipped with your product. The Documentation DVD is updated regularly and may be more current than printed documentation. The Documentation DVD package is available as a single unit.

Registered Cisco.com users (Cisco direct customers) can order a Cisco Documentation DVD (product number DOC-DOCDVD=) from the Ordering tool or Cisco Marketplace.

Cisco Ordering tool:

http://www.cisco.com/en/US/partner/ordering/

Cisco Marketplace:

http://www.cisco.com/go/marketplace/

Ordering Documentation

You can find instructions for ordering documentation at this URL:

http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm

You can order Cisco documentation in these ways:

Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from the Ordering tool: http://www.cisco.com/en/US/partner/ordering/index.shtml

Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco Systems Corporate Headquarters (California, USA) at 408 526-7208 or, elsewhere in North America, by calling 1 800 553-NETS (6387).

Documentation Feedback

You can send comments about technical documentation to [email protected].

You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the following address:

Cisco Systems

Attn: Customer Document Ordering

170 West Tasman Drive

San Jose, CA 95134-9883

We appreciate your comments.

Cisco Product Security Overview

Cisco provides a free online Security Vulnerability Policy portal at this URL: http://www.cisco.com/en/US/products/products_security_vulnerability_policy.html

From this site, you can perform these tasks:

Report security vulnerabilities in Cisco products.
Obtain assistance with security incidents that involve Cisco products.
Register to receive security information from Cisco.

A current list of security advisories and notices for Cisco products is available at this URL: http://www.cisco.com/go/psirt

If you prefer to see advisories and notices as they are updated in real time, you can access a Product Security Incident Response Team Really Simple Syndication (PSIRT RSS) feed from this URL:

http://www.cisco.com/en/US/products/products_psirt_rss_feed.html

Reporting Security Problems in Cisco Products

Cisco is committed to delivering secure products. We test our products internally before we release them, and we strive to correct all vulnerabilities quickly. If you think that you might have identified a vulnerability in a Cisco product, contact PSIRT:

Emergencies — [email protected]
Nonemergencies — [email protected]

We encourage you to use Pretty Good Privacy (PGP) or a compatible product to encrypt any sensitive information that you send to Cisco. PSIRT can work from encrypted information that is compatible with PGP versions 2.x through 8.x. Never use a revoked or an expired encryption key. The correct public key to use in your correspondence with PSIRT is the one that has the most recent creation date in this public key server list:

http://pgp.mit.edu:11371/pks/lookup?search=psirt%40cisco.com&op=index&exact=on

In an emergency, you can also reach PSIRT by telephone:

1 877 228-7302
1 408 525-6532

Obtaining Technical Assistance

For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, Cisco Technical Support provides 24-hour-a-day, award-winning technical assistance. The Cisco Technical Support Website on Cisco.com features extensive online support resources. In addition, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not hold a valid Cisco service contract, contact your reseller.

Cisco Technical Support Website

The Cisco Technical Support Website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The website is available 24 hours a day, 365 days a year, at this URL:

http://www.cisco.com/techsupport

Access to all tools on the Cisco Technical Support Website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, you can register at this URL: http://tools.cisco.com/RPF/register/register.do

Note: Use the Cisco Product Identification (CPI) tool to locate your product serial number before submitting a web or phone request for service. You can access the CPI tool from the Cisco Technical Support Website by clicking the Tools & Resources link under Documentation & Tools. Choose Cisco Product Identification Tool from the Alphabetical Index drop-down list, or click the Cisco Product Identification Tool link under Alerts & RMAs. The CPI tool offers three search options: by product ID or model name; by tree view; or for certain products, by copying and pasting show command output. Search results show an illustration of your product with the serial number label location highlighted. Locate the serial number label on your product and record the information before placing a service call.

Submitting a Service Request

Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and S4 service requests are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Service Request Tool provides recommended solutions. If your issue is not resolved using the recommended resources, your service request is assigned to a Cisco TAC engineer. The TAC Service Request Tool is located at this URL: http://www.cisco.com/techsupport/servicerequest

For S1 or S2 service requests or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests are those in which your production network is down or severely degraded.) Cisco TAC engineers are assigned immediately to S1 and S2 service requests to help keep your business operations running smoothly.

To open a service request by telephone, use one of the following numbers:

Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227)

EMEA: +32 2 704 55 55

USA: 1 800 553-2447

For a complete list of Cisco TAC contacts, go to this URL:

http://www.cisco.com/techsupport/contacts

Definitions of Service Request Severity

To ensure that all service requests are reported in a standard format, Cisco has established severity definitions.

Severity 1 (S1)—Your network is “down,” or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.

Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of your business operation are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.

Severity 3 (S3)—Operational performance of your network is impaired, but most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.

Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.

Obtaining Additional Publications and Information

Information about Cisco products, technologies, and network solutions is available from various online and printed sources.

· Cisco Marketplace provides a variety of Cisco books, reference guides, and logo merchandise. Visit Cisco Marketplace, the company store, at this URL: http://www.cisco.com/go/marketplace/

· Cisco Press publishes a wide range of general networking, training and certification titles. Both new and experienced users will benefit from these publications. For current Cisco Press titles and other information, go to Cisco Press at this URL: http://www.ciscopress.com

· Packet magazine is the Cisco Systems technical user magazine for maximizing Internet and networking investments. Each quarter, Packet delivers coverage of the latest industry trends, technology breakthroughs, and Cisco products and solutions, as well as network deployment and troubleshooting tips, configuration examples, customer case studies, certification and training information, and links to scores of in-depth online resources. You can access Packet magazine at this URL: http://www.cisco.com/packet

· iQ Magazine is the quarterly publication from Cisco Systems designed to help growing companies learn how they can use technology to increase revenue, streamline their business, and expand services. The publication identifies the challenges facing these companies and the technologies to help solve them, using real-world case studies and business strategies to help readers make sound technology investment decisions. You can access iQ Magazine at this URL: http://www.cisco.com/go/iqmagazine

· Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL: http://www.cisco.com/ipj

· World-class networking training is available from Cisco. You can view current offerings at this URL: http://www.cisco.com/en/US/learning/index.html

This document is to be used in conjunction with the documents listed in the Locale Installer for Cisco CallManager

Locale Installer for Cisco CallManager

Uninstallation Instructions

Resolved Caveats for Cisco CallManager - Release 3.3(5)SR2

3.3(5)sr2

3.3(5)sr2 ES36 (SR2 Base)