================================================================================ ReadMe Document for the Cisco IP Telephony Locale Installer Version 4.1(3) 2005 May 19 Cisco Systems, Inc. ================================================================================ Table of Contents: 1) Supported Locales 2) Cisco CallManager Version and Firmware Requirements 3) Important Notes 4) Localized Components 5) Related Documentation ================================================================================ 1) Supported Locales Table 1.1 provides a list of the Cisco IP Telephony Locale Installers and their file names. Table 1.1 ================================================================================ Locale Name File Name ================================================================================ 1) Chinese (China) li-ffr.4-1-3-CHS.exe 2) Chinese (Hong Kong) li-ffr.4-1-3-ZHH.exe 3) Chinese (Taiwan) li-ffr.4-1-3-CHT.exe 4) Danish (Denmark) li-ffr.4-1-3-DAN.exe 5) Dutch (Netherlands) li-ffr.4-1-3-NLD.exe 6) English (United_Kingdom) li-ffr.4-1-3-GBR.exe 7) Finnish (Finland) li-ffr.4-1-3-FIN.exe 8) French (France) li-ffr.4-1-3-FRA.exe 9) German (Germany) li-ffr.4-1-3-DEU.exe 10) Greek (Greece) li-ffr.4-1-3-ELL.exe 11) Hungarian (Hungary) li-ffr.4-1-3-HUN.exe 12) Italian (Italy) li-ffr.4-1-3-ITA.exe 13) Japanese (Japan) li-ffr.4-1-3-sr1-JPN.exe 14) Korean (Korea Republic) li-ffr.4-1-3-KOR.exe 15) Norwegian (Norway) li-ffr.4-1-3-NOR.exe 16) Polish (Poland) li-ffr.4-1-3-PLK.exe 17) Portuguese (Brazil) li-ffr.4-1-3-PTB.exe 18) Portuguese (Portugal) li-ffr.4-1-3-PTG.exe 19) Russian (Russian Federation) li-ffr.4-1-3-RUS.exe 20) Spanish (Spain) li-ffr.4-1-3-ESP.exe 21) Swedish (Sweden) li-ffr.4-1-3-SVE.exe 22) Network Locale Installer li-ffr.4-1-3.exe ================================================================================ Note: The following languages for the CallManager 4.1(3) release follows a separate schedule: Bulgarian (Bulgaria) Croatian (Croatia) Czech (Czech Republic) Serbian (Serbia and Montenegro) Slovak (Slovakia) Slovenian (Slovenia) Romanian (Romania) 2) Cisco CallManager Version and Firmware Requirements Before you begin, ensure that you comply with requirements listed in paragraphs 2.1. 2.1) The Cisco IP Telephony Locale Installer 4.1(3) requires Cisco CallManager version 4.1(3). This version of Locale Installer may not work with Cisco CallManager version 4.2 and above or CallManager 4.1(2) and below. Please Consult the Cisco IP Telephony Locale Installer document for Installation instructions. See "Related Documentation" section. 2.2) Phone firmware for 7960/40: Phone firmware version: 7.2(2) CCM Device default load: P00307020200 2.3) Phone firmware for 7912G/05G Phones Phone firmware version: 7905G: cmterm-7905g-sccp.6-1-0.exe 7912G: cmterm-7912g-sccp.6-1-0.exe CCM Device Default load: 7912G: CP7912060100SCCP050315C 7905G: CP7905060100SCCP050315C 2.4) Phone Firmware for 7970/71: cmterm-7970_7971-sccp.7-0-1.exe TERM70.7-0-0-1 Special Note regarding the release of 7970G/71G firmware: The 7970G/7971 firmware with localization support may be released at a few days after the Locale Installers are posted to CCO. 3) Important Notes: 3.1) Cisco IP Phone 7970G/7971G User Guide: The latest localized version of the Cisco IP Phone User Guide for phone model 7970G/71G is not available with this release of the Locale Installers for the following locales: Danish Dutch French Finnish German Greek Hungarian Italian Norwegian Polish Portuguese (Brazil) Portuguese (Portugual) Russian Spanish Swedish This User Guide will be included in the next SR release. NOTE: The Japanese Cisco IP Telephony Locale Installer includes the latest localized version of the Cisco IP Phone User Guide for phone model 7970G/7971G, 7960/40, 7912/05. 3.2) This release provides localization support for the Cisco IP Phone models: 7970G/7971G IP Phone (TUI/GUI ONLY) 7960G/40G IP Phone 7905G/7912G IP Phone 3.3) The Cisco IP Telephony Locale Installer for English (United Kingdom) only contains localized prompts. 3.4) Close all open IPMA session when installing Locale Installers. 3.5) Using non-ISO-Latin 1 characters greater than 127 with DC Directory, Netscape Directory, or Active Directory can cause directory database errors. Cisco CallManager Release 4.1 supports all ISO-Latin1 (ISO-8859-1) characters and all non-ISO-Latin 1 characters in the range 0-127 with any directory. Cisco CallManager only supports ISO-Latin 1 (ASCII) characters and non-ISO-Latin1 characters in the range 0-127 in the fields and in all user accounts and passwords that are needed to access these windows. If a user enters data that is not in the allowed character range, A dialog box displays and states that the user must enter data by using only ISO-Latin1 characters and non-ISO-Latin1 characters in the range 0-127. 3.6) CDR Analysis and Reporting (CAR) feature provides support in Only the following nine languages: 1) Danish (Denmark) 2) Dutch (Netherlands) 3) French (France) 4) German (Germany) 5) Italian (Italy) 6) Norwegian (Norway) 7) Portuguese (Portugal) 8) Spanish (Spain) 9) Swedish (Sweden) 10) Finnish (Finland) 11) Portuguese (Brazil) 3.6) Personal Address Book is not Internationalized, therefore this application cannot be localized for this release. 3.7) Known Issues: CDET/DDTS NUMBER Description/URL ============================================================================================ CSCsa86745 SVE: XML Error found in several i-help options. http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsa86745 CSCee14641 Annunciator quality is poor - sometimes crack can be heard http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCee14641 CSCeg45898 SRST message contains mixed English and Greek strings http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCee14641 CSCsa66965 IP Phone Fail To Display Full Park DN http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsa66965 CSCsa71642 IP Communicator Translation change request -- French http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsa71642 CSCsa85414 RUS: Truncated message when login/logout EM user http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsa85414 CSCsa86181 PTG: i-button help content has mixed content of English and Portuguese http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsa86181 CSCsa86736 ESP: Ringer Sound Menu help text content is missing http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsa86736 CSCsa86743 ITA, ESP: XML Error generated when pressing ?-button + menu_item http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsa86743 CSCsa86745 SVE: XML Error found in several i-help options. http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsa86745 CSCsa89312 Corrupted text on expansion module attached to 7970 http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsa89312 CSCsa89316 Help items for Expansion Modules are not translated http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsa89316 CSCsa90389 CHS CHT ZHH: Translation change request http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsa90389 CSCsa90405 FRA: Webdialer Messages after the apostrophe does not get displayed http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsa90405 CSCeg18490 Close softkey does not show in the localized version http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeg18490 CSCsa88121 Editing user entry of PAB at 7970 corrupts Katakana user name http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsa88121 CSCsa73339 ALLLANG: Device Status not translated http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsa73339 CSCsa85476 No Help content for the softkey OPickUp. http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsa85476 CSCsb15545 English Help displayed for 7970 Contrast setting http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsb15545 CSCsb19552 Prompt for entering LSC Key is n English http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsb19552 CSCsa61158 Cannot change User Locale back to English http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsa61158 CSCsa89313 CTL File Topics help displayed for Expansion Module 2 http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsa89313 ============================================================================================ 3.8) Resolved Issues: CDETS NUMBER Description/URL ============================================================================================ CSCef81062 Phone help msg does not show properly when i button gets pressed http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCef81062 CSCef82266 DAN: i-button help displays the message for some option but not for http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCef82266 CSCef94338 English menus/softkeys appear for Japanese user locale http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCef94338 CSCeg17163 ELL i-button help displays question marks when ? button is pressed http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeg17163 CSCeg61114 Requesting i-button help generates error http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeg61114 CSCsa63529 Change Norway inside dial tone http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsa63529 CSCsa72201 ALLLANG: 7970 phone does not display localized strings consistently http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsa72201 CSCsa72918 Missing oPickUp and VidMode softkey on the 7970 Phone http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsa72918 CSCsa85907 HUN - The letter o with diaeresis does not display properly on the phone http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsa85907 CSCsa85406 RUS: Menu Locale Configuration->Network Locale Version is empty http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsa85406 CSCsa95544 7971 RUS missing Network locale support http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsa95544 CSCuk55941 Spanish Call proceed message confusing http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCuk55941 CSCsa80653 0 cannot be entered at EM login on 7960 http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsa80653 CSCsa72147 ELL: Garbage characters on the Greek KATE file. http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsa72147 ============================================================================================ 4.0) Localized Components Table 4.0.1 lists localized components. Table 4.0.1 ============================================================================================ Components/Features Languages ============================================================================================ 1) Cisco ATA 186 Analog Telephone Adapter All supported locales 2) Attendant Console All supported locales except Simplified Chinese, Traditional Chinese, and Korean 3) CallBack All supported locales except Simplified Chinese, Traditional Chinese, and Korean 4) CDR Analysis and Reporting All supported locales except Russian, Japanese, Hungarian, Chinese Simplified, Chinese Traditional, Korean Polish and Greek 5) CCMAdmin Pages (limited) All supported locales 6) CCMUser Pages All supported locales 7) Extension Mobility All supported locales except Simplified Chinese, Traditional Chinese, and Korean 8) Gateway Tones All supported locales 9) IPMA All supported locales except Simplified Chinese, Traditional Chinese, and Korean 10) JTAPI All supported locales except Simplified Chinese, Traditional Chinese, and Korean 11) TAPS All supported locales 12) TSP All supported locales except Simplified Chinese, Traditional Chinese, and Korean 13) WebDialer All supported locales except Simplified Chinese, Traditional Chinese, and Korean 14) Quality Reporting Tool All supported locales except Simplified Chinese, Traditional Chinese, and Korean 15) Phone Tones All supported locales 16) Annunciator All supported locales 17) Drop Any Party All supported locales except Simplified Chinese, Traditional Chinese, and Korean ============================================================================================ Table 4.0.2 lists related documentation. Table 4.0.2 ============================================================================================ Documentation Languages ============================================================================================ 1) Cisco IP Phone 7960/7940 User Guide All supported locales except Simplified Chinese, Traditional Chinese and Korean 2) Cisco IP Phone 7905/12 User Guide All supported locales 3) IPMA User Guide All supported locales except Simplified Chinese, Traditional Chinese and Korean 4) IPMA Online Help All supported locales except Simplified Chinese, Traditional Chinese and Korean 5) IPMA Quick Reference Card All supported locales except Simplified Chinese, Traditional Chinese and Korean 6) Attendant Console - Online Help All supported locales except Simplified Chinese, Traditional Chinese and Korean 7) Attendant Console - User Guide All supported locales except Simplified Chinese, Traditional Chinese and Korean 8) Cisco IP Phone 7970G/7971G Not supported for this release. User Guide ============================================================================================ Table 4.0.3 lists phone models and localized features. Table 4.0.3 ============================================================================================ Cisco IP Phone Model Localized Features ============================================================================================ 1) 7970G/7971G Extension Moblility CallBack Quality Reporting Tool Drop Any Party Annuciator Prompts 1) 7960G/7940G Extension Moblility IPMA CallBack Quality Reporting Tool Drop Any Party Annuciator Prompts 2) 7905G/790512G Extension Mobility CallBack Quality Reporting Tool Drop Any Party Annunciator Prompts ============================================================================================ Network Locale represents a stand-alone executable that provides country-specific phone and gateway tones. Table 4.0.4 lists countries that are supported in the Network Locale. Table 4.0.4 ============================================================================================ 1. Argentina 2. Australia 3. Austria 4. Belgium 5. Brazil 6. Bulgaria 7. Canada 8. Chile 9. China 10. Columbia 11. Croatia 12. Cyprus 13. Czech Republic 14. Denmark 15. Egypt 16. Finland 17. France 18. Germany 19. Ghana 20. Greece 21. Hong Kong 22. Hungary 23. Iceland 24. India 25. Indonesia 26. Ireland 27. Israel 28. Italy 29. Japan 30. Jordan 31. Kenya 32. Korea Republic 33. Lebanon 34. Luxembourg 35. Malaysia 36. Mexico 37. Nepal 38. Netherlands 39. New Zealand 40. Nigeria 41. Norway 42. Pakistan 43. Panama 44. Peru 45. Philippines 46. Poland 47. Portugal 48. Romania 49. Russia 50. Saudi Arabia 51. Serbia and Montenegro 52. Singapore 53. Slovakia 54. Slovenia 55. South Africa 56. Spain 57. Sweden 58. Switzerland 59. Taiwan 60. Thailand 61. Turkey 62. United Kingdom 63. Venezuela 64. Zimbabwe 5) Related Documents For instructions on how to install the Cisco IP Telephony Locale Installer, refer to the Cisco IP Telephony Locale Installer document: http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/locinst/index.htm To download the Network Locale, access the following url http://www.cisco.com/kobayashi/sw-center/telephony/callmgr/locale-installer.shtml select: li-ffr.4-1-3.exe