Cisco Unified CallManager Release
5.0(4a): Security Update 1
Release Notes Version 1
December 11, 2006
These
Security Update (SU) release notes contain important information about
installation procedures and resolved security caveats for Cisco Unified
CallManager release 5.0(4a).
NOTE: This Security
Update addresses security specific fixes for customers running the Cisco Unified
CallManager Release 5.0(4a) base code only.
Customers running any Engineering Special (ES) for 5.0(4a) cannot install this
Security Update. To gain the same fixes addressed in this Security Update, you
must contact Cisco TAC to obtain Engineering Special CMInstall5_0_4_2119-1.
For a list of the resolved security caveats for the Cisco Unified CallManager 5.0(4a)SU1 release, see the Resolved Caveats for Cisco Unified CallManager - Release 5.0(4a)SU1 section. Updates for these release notes occur with every Cisco Unified CallManager SU release.
This document provides installation instructions for Cisco Unified CallManager 5.0(4a) Security Update 1. It also contains a list of Cisco Unified CallManager 5.0(4a) Security Update 1 issues that have been resolved by this Security Update.
Note: Please review all sections in this document pertaining to installation before you install this Security Update. Failure to install this Security Update as described may result in inconsistent Cisco Unified CallManager behavior.
Compatibility Matrix and Supported
Upgrades:
You can find the minimum versions with which Cisco Unified CallManager release 5.0(4a) has been tested and which previous release of Cisco Unified CallManager has upgrade support by accessing the following URL: http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/ccmcomp.htm.
Note: Be aware that the release of Cisco IP telephony products does not always coincide with Cisco Unified CallManager releases. If a product is not compatible with Cisco Unified CallManager, you must wait until a compatible version of that product becomes available before you can upgrade to this release of Cisco Unified CallManager. For the most current compatibility combinations and defects, refer to the documentation that is distributed with the Cisco IP telephony products.
For additional information about Cisco Unified CallManager, refer to the following documentation:
For
Release Notes pertaining to Cisco Unified CallManager Release 5.0(1), 5.0(2),
5.0(3), 5.0(3a), 5.0(4), and 5.0(4a), refer to the following URL
for maintenance release notes that are relevant to this release of Cisco
Unified CallManager:
http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/5_0/rel_note/index.htm
Cisco
Unified
CallManager Document Guide Refer to the following URL for a list of
documents that are related to Cisco Unified CallManager release
5.0(4a): http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/5_0/rel_note/504acmrn.pdf
To access the documentation suite for voice products, navigate to the following URL: http://www.cisco.com/univercd/cc/td/doc/product/voice/.
To access
the latest software upgrades and related documentation for
Cisco Unified
CallManager, navigate to the following URL and then choose the applicable
version: http://www.cisco.com/kobayashi/sw-center/sw-voice.shtml.
For instructions on installing 5.0(4a)SU1, refer to the “Installing Upgrade Software After Upgrading to Cisco Unified CallManager 5.0(4) “ found in the following link:
Resolved Caveats
for Cisco Unified CallManager 5.0(4a)SU1:
|
TFTP
Crashes When NonASCII File Name Is Requested
| |
|
OpenSSH on CCM 5x has SSH v1 turned on need to disable
it | |
|
Update RH
RPMS due to Security Vulnerability | |
|
File Tail
with Regex can output files outside of the log
directories | |
|
CallManager
50 Crash Invalid levelPreferenceCount for FECC | |
|
DoS is possible on Unified CallManager 5x with Flood
Attack | |
|
DoS attack is possible using nmap port scan | |
|
Authentication
C lib logging password in detail trace mode with LDAP | |
|
Enhancements
for ISO and L2 patch | |
|
Linux
Build Configuration Enhancements | |
|
put patch
file variable location | |
|
No CiscoRTPInputStartedEv CiscoRTPOutputStartedEv for RP | |
|
Upgrade
overwirtes changes made to etcssh folder | |
|
CCM SD-GA
high cpu utilization preventing CLI or Web
access |
Firmware Versions included
in 5.0(4a)SU1
|
6608
6608-4.0.0.22-mgcp
4.0(0.22) |
|
6608cfb
6608cfb-4.0.0.01-sccp
4.0(0.1) |
|
6608mtp
6608mtp-4.0.0.04-sccp
4.0(0.4) |
|
6624
6624-4.0.0.12-mgcp
4.0(0.12) |
|
7902
7902-8.0.1-sccp
8.0(1.0) |
|
7905
7905-8.0.1-sccp
8.0(1.0) |
|
7905
7905-8.0.1.1-sip
8.0(1.1) |
|
7910
7910-5.0.7.0-sccp
5.0(7.0) |
|
7911_7906-sccp
7911_7906-sccp.8-0-3
8.0(3.0) |
|
7911_7906-sip
7911_7906-sip.8-0-3
8.0(3.0) |
|
7912
7912-8.0.1-sccp
8.0(1.0) |
|
7912
7912-8.0.1.1-sip
8.0(1.1) |
|
7914-sccp
7914-sccp.5-0-2
5.0(2.0) |
|
7920-sccp
7920-sccp.3-0
3.0(0.0) |
|
7935
7935-3-2-14-0-sccp
3.2(14.0) |
|
7936
7936-3-3-11-0-sccp
3.3(11.0) |
|
7940-7960
7940-7960-8.3.00-sip
8.3(0.0) |
|
7940-7960-sccp
7940-7960-sccp.8-0-3
8.0(3.0) |
|
7941_7961-sccp
7941_7961-sccp.8-0-3
8.0(3.0) |
|
7941_7961-sip
7941_7961-sip.8-0-3
8.0(3.0) |
|
7970_7971-sccp
7970_7971-sccp.8-0-3
8.0(3.0) |
|
7970_7971-sip
7970_7971-sip.8-0-3
8.0(3.0) |
|
7985-4
7985-4-1-2-0-0-sccp
1.2(0.0) |
|
ata
ata-3.2.3-sccp
3.2(3.0) |
Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical assistance and other technical resources. These sections explain how to obtain technical information from Cisco Systems.
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You can order Cisco documentation in these ways:
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Cisco Product Security
Overview
Cisco provides a free online Security Vulnerability Policy portal at this URL: http://www.cisco.com/en/US/products/products_security_vulnerability_policy.html
From this site, you can perform these tasks:
· Report security vulnerabilities in Cisco products.
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A current list of security advisories and notices for Cisco products is available at this URL: http://www.cisco.com/go/psirt
If you prefer to see advisories and notices as they are updated in real time, you can access a Product Security Incident Response Team Really Simple Syndication (PSIRT RSS) feed from this URL:
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Reporting Security Problems in Cisco
Products
Cisco is committed to delivering secure products. We test our products internally before we release them, and we strive to correct all vulnerabilities quickly. If you think that you might have identified a vulnerability in a Cisco product, contact PSIRT:
· Emergencies [email protected]
· Nonemergencies [email protected]
We encourage you to use Pretty Good Privacy (PGP) or a compatible product to encrypt any sensitive information that you send to Cisco. PSIRT can work from encrypted information that is compatible with PGP versions 2.x through 8.x. Never use a revoked or an expired encryption key. The correct public key to use in your correspondence with PSIRT is the one that has the most recent creation date in this public key server list:
http://pgp.mit.edu:11371/pks/lookup?search=psirt%40cisco.com&op=index&exact=on
In an emergency, you can also reach PSIRT by telephone:
· 1 877 228-7302
· 1 408 525-6532
Obtaining Technical
Assistance
For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, Cisco Technical Support provides 24-hour-a-day, award-winning technical assistance. The Cisco Technical Support Website on Cisco.com features extensive online support resources. In addition, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not hold a valid Cisco service contract, contact your reseller.
Cisco Technical Support
Website
The Cisco Technical Support Website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The website is available 24 hours a day, 365 days a year, at this URL:
http://www.cisco.com/techsupport
Access to all tools on the Cisco Technical Support Website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, you can register at this URL: http://tools.cisco.com/RPF/register/register.do
Use the Cisco Product Identification (CPI) tool to locate your product serial number before submitting a web or phone request for service. You can access the CPI tool from the Cisco Technical Support Website by clicking the Tools & Resources link under Documentation & Tools. Choose Cisco Product Identification Tool from the Alphabetical Index drop-down list, or click the Cisco Product Identification Tool link under Alerts & RMAs. The CPI tool offers three search options: by product ID or model name; by tree view; or for certain products, by copying and pasting show command output. Search results show an illustration of your product with the serial number label location highlighted. Locate the serial number label on your product and record the information before placing a service call.
Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and S4 service requests are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Service Request Tool provides recommended solutions. If your issue is not resolved using the recommended resources, your service request is assigned to a Cisco TAC engineer. The TAC Service Request Tool is located at this URL: http://www.cisco.com/techsupport/servicerequest
For S1 or S2 service requests or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests are those in which your production network is down or severely degraded.) Cisco TAC engineers are assigned immediately to S1 and S2 service requests to help keep your business operations running smoothly.
To open a service request by telephone, use one of the following numbers:
Asia-Pacific:
+61 2 8446 7411 (Australia: 1 800 805 227)
EMEA: +32 2
704 55 55
USA: 1 800
553-2447
For a complete list of Cisco TAC contacts, go to this URL:
http://www.cisco.com/techsupport/contacts
Definitions of Service Request
Severity
To ensure that all service requests are reported in a standard format, Cisco has established severity definitions.
Severity 1 (S1) Your network is down, or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.
Severity 2 (S2) Operation of an existing network is severely degraded, or significant aspects of your business operation are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.
Severity 3 (S3) Operational performance of your network is impaired, but most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.
Severity 4 (S4) You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.
Obtaining Additional Publications and
Information
Information about Cisco products, technologies, and network solutions is available from various online and printed sources.
· Cisco Marketplace provides a variety of Cisco books, reference guides, and logo merchandise. Visit Cisco Marketplace, the company store, at this URL: http://www.cisco.com/go/marketplace/
· Cisco Press publishes a wide range of general networking, training and certification titles. Both new and experienced users will benefit from these publications. For current Cisco Press titles and other information, go to Cisco Press at this URL: http://www.ciscopress.com/
· Packet magazine is the Cisco Systems technical user magazine for maximizing Internet and networking investments. Each quarter, Packet delivers coverage of the latest industry trends, technology breakthroughs, and Cisco products and solutions, as well as network deployment and troubleshooting tips, configuration examples, customer case studies, certification and training information, and links to scores of in-depth online resources. You can access Packet magazine at this URL: http://www.cisco.com/packet
· iQ Magazine is the quarterly publication from Cisco Systems designed to help growing companies learn how they can use technology to increase revenue, streamline their business, and expand services. The publication identifies the challenges facing these companies and the technologies to help solve them, using real-world case studies and business strategies to help readers make sound technology investment decisions. You can access iQ Magazine at this URL: http://www.cisco.com/go/iqmagazine
· Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL: http://www.cisco.com/ipj
· World-class networking training is available from Cisco. You can view current offerings at this URL: http://www.cisco.com/en/US/learning/index.html
This document is to be used in conjunction with the documents listed in the Locale Installer for Cisco Unified CallManager
For optimal performance, be sure that you use the Cisco IP Telephony Locale Installer that is specific to the version of Cisco Unified CallManager that you use. Be aware that all phrases may not display in the desired locale when you upgrade to a different version of Cisco Unified CallManager. Refer to the readme file that is posted with the Cisco IP Telephony Locale Installer software on the following URL for the complete list of supported languages: http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/locinst/index.htm.
Each release of Cisco Unified CallManager may support a different number of locales. The full suite of Locale Installers that work with each applicable version of Cisco Unified CallManager can be found on http://www.cisco.com about 8-10 weeks after the English version becomes available. You can download the Locale Installers for all languages that are supported with Cisco Unified CallManager from the following location: http://www.cisco.com/kobayashi/sw-center/telephony/callmgr/locale-installer.shtml.
When using locales, Cisco recommends that you wait until the locale installer that specifically supports the version of Cisco Unified CallManager that you use becomes available before you upgrade your system. Because some incompatibilities may exist between releases, be sure to only use the locale installer that specifically supports your version of Cisco Unified CallManager.
Related Documentation section.
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