CCC 1.2(2) SR1 Read Me

** Requirements

   CCC 1.2(2) must already be installed.
   
   NOTE: This patch does NOT require CCC1.2(2) SR2 and does not provide 
     compatibility with CallManager 4.x.


** Purpose

   This patch will fix the following problems:
 
      CSCeb42085: Conference voice quality breaks down after approx 
                  20 minutes
                     
      CSCec36833: Intermittently CCC does not allow callers to join 
                  a conference
                     
      CSCeb03843: LDAP: Regcopy echoes the administrative user 
                  password
                    
      CSCeb87516: Conference Schedule failure does not give the 
                  correct error pop up


** PreInstallation/Uninstallation

   Before starting installation or uninstallation, you must turn-off 
   anti-virus software and disable Cisco Security Agent. Failure to do 
   this may result in an incomplete or failed operation.
 
   Use the following steps to disable Cisco Security Agent:
 
      1. Right click CSA icon on program bar and click 
         "Suspend security", press "OK" when prompted whether you want 
         to suspend it.

      2. Go to the services list and stop the "Cisco Security Agent" 
         service.

   To disable McAfee VirusScan, you need to:
      1. Double click VirusScan icon on program bar.
      
      2. Click the <Disable> button
 
   NOTE: You *must* disable both the Virus checking and Cisco Security 
         Agent or install/uninstall will fail. If you are using 
         a virus checking program other than McAfee, please take the 
         necessary steps to disable checking. Consult your manual for 
         information.


** Installing this Service Release (SR1)

   Start installation by clicking on the file "ccc-1-2-2-sr1.exe". 
   It will ask you to stop CSA and anti-virus software, if you have 
   already done so, click <Yes> to continue.
 
   Install will do the following:
      1. Stop "w3srv", "iisadmin" "SNMP Service" and 
         "Conferencing Gateway" services 
         NOTE: Stopping "iisadmin" may take 2-4 minutes.

      2. Save files the following files to 
             C:\program files\Cisco\conferenceconnction\patch_1_2_2_1"
         C:\program files\Cisco\conferenceconnection\server\mp.exe
         C:\program files\Cisco\conferenceconnection\LDAPSync\RegCopy.exe
         C:\inetpub\scripts\jenga.dll
         C:\inetpub\scripts\jenga.map
         C:\inetpub\scripts\jenga.pdb

      3. Replacing the above files with newer versions.

      4. Copy "resourceerror.tem" to "C:\inetpub\Jenga"

      5. Prompt you to reboot machine.


** Uninstalling this Service Release (SR1)

   If you want to uninstall CCC1.2(2) SR1 patch:
      1. You must turn-off anti-virus software and disable Cisco 
         Security Agent. Please refer to "Before Installation " 
         section for detailed instruction.

      1. Go to "Control Panel"->"Add/Remove programs", choose 
         "Cisco Conference Connection 1.2(2) SR1", click 
         <Change/Remove> button.

      2. Confirm that you want to delete it;

      3. It will ask you to stop CSA and anti-virus software, if you 
         have done so, click "Yes" button to continue. The 
         uninstaller will perform the following steps:

         A. Stop "w3srv", "iisadmin", "SNMP Service" and 
            "Conferencing Gateway" services.
            NOTE: Stopping "iisadmin" may take 2-4 minutes.

         B. The original versions of the files listed under 
            step 2 "** Installing" above will be replaced.
            NOTE: "resourcerr.tem" is NOT removed. 
                  It should remain.

         C. Ask to reboot machine.
 
 
      The log for install and uninstall is saved in file 
      "C:\CiscoInstall.log".

** Known Issues

   The following problem occurs with Cisco IP Phone firmware version 
   <P00306000100> for the 7960/7940 phones. 

   CSCed52479: Selecting CCC service on 7960/7940 does not return 
       any data or an error: "Host not found".

      Workaround: Use the older version of phone firmware, or search for 
         a patch