CCC 1.2(2) SR2 Read Me

** Requirements 
   CCC 1.2(2) must already be installed. We recommend that 
   CCC 1.2(2) SR1 be installed before installing this patch.

 
** Purpose

   This patch will upgrade CCC 1.2(2) so that it can support CallManager 
   4.0. It will update the JTAPI subystem to support changes made in 
   CallManager release 4.x. Without this patch, CCC can NOT operate with 
   CallManager 4.x.
   
      NOTE: This patch does NOT include the fixes found in the 
         patch CCC 1.2(2) SR1. While that patch is not required, we 
         recommend that you install SR1 before installing this patch.


** Before Installation 

   Before starting installation or uninstallation of this patch, you 
   must turn-off anti-virus software scanners and disable Cisco 
   Security Agent. 
 
   Use the following steps to disable Cisco Security Agent:
 
      1. Right click CSA icon on program bar and click "Suspend security",
         press "OK" when prompted whether you want to suspend it.

      2. Go to services list and stop "Cisco Security Agent" service.

   To disable McAfee VirusScan, you need to:
      1. Double click the VirusScan icon on program bar.

      2. Click the <Disable> button.
      
 
   NOTE: You must do both steps to disable CSA. Otherwise CSA will 
      prevent the installation process from stopping "iisadmin" 
      service and installation will fail. If you are using another 
      virus scanner, please disable it.


** Installation

   Start installation by clicking on "ccc-1-2-2-sr2.exe". It will ask 
   you to stop CSA and anti-virus software, if you have done so, click 
   the <Yes> button to continue.
 
   Install will automatically do the following:
      1. Stop "w3srv" and "iisadmin" services 

      2. Rename your original "SubsystemJTAPI.jar" to 
         "SubsystemJTAPI.jar.ccc122" 
         and save it to 
         "C:\program files\Cisco\conferenceconnection\patch_1_2_2_2", 

      3. Replace "C:\program files\wfavvid\SubsystemJTAPI.jar" with 
         the fixed version;

      4. Prompt you to reboot the machine.
 
   NOTE: Stopping "iisadmin" may take 2-4 minutes.


** Uninstall

   Turn-off anti-virus software and disable the Cisco 
   Security Agent. Please refer to "Before Installation " section 
   for detailed instructions.      

      1. Go to "Control Panel"->"Add/Remove programs", choose 
         "Cisco Conference Connection 1.2(2) SR2", click the 
         <Change/Remove> button.

      2. Confirm that you want to delete it.

      3. It will ask you to stop CSA and anti-virus software, if you 
         have done so, click the <Yes> button to continue.
         
         The uninstall program will then:
         A. Stop "w3srv" and "iisadmin" services.
            NOTE: Stopping "iisadmin" may take 2-4 minutes.

         B. The original "SubsystemJTAPI.jar" which is saved as 
            "SubsystemJTAPI.jar.ccc122" in 
            "C:\program files\Cisco\conferenceconnection\patch_1_2_2_2" 
            will be copied back to 
            "C:\program files\wfavvid".

         C. Prompts you to reboot the machine.
 
 
** Log File for Install/Uninstall

   The log for install and uninstall is saved in "C:\CiscoInstall.log".
  

** Known Issues

   The following problem occurs with Cisco IP Phone firmware version 
   <P00306000100> for the 7960/7940 phones. 

   CSCed52479: Selecting CCC service on 7960/7940 does not return 
       any data or an error: "Host not found".

      Workaround: Use the older version of phone firmware, or search for 
         a patch