Firmware Version for Cisco IP Phone Model 7970G/7971G-GE.

 

The 6.0(3)SR1s firmware image within the installation program, supports the Skinny Client Control Protocol (SCCP) for the Cisco 7970 and 7971G-GE IP Phones.

 

Obtain the firmware release notes in English by clicking the following URL:

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_ipphon/english/index.htm

 

To choose from other languages you can click on this URL:

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_ipphon

Image Authentication Support

Cisco provides image authentication with its various IP phone protocols.  Image authentication allows the phone to detect if the image has been tampered with before it is programmed into the phone. If the image fails the authentication process then the phone will reject the image.  Image authentication occurs through signed files.  All Cisco 7970 IP Phone loads are signed and can only be upgraded or downgraded to other signed releases.

The 6.0(3)SR1s firmware uses signed (authenticated) files. This step improves IP phone security on the Cisco IP Phone model 7970G and 7971G-GE.

 

Installing the Firmware Load

 

Note: If you have a Cisco CallManager on Release 3.0, 3.1, or 3.2, do NOT install this firmware.  You must first upgrade your CallManager to release 3.3(3)SR2 or later.  This firmware image will not work on Cisco IP phones that connect to Cisco CallManager running a release prior to 3.3(3)SR2.   This image is compatible with Cisco CallManager 4.0(1) and later.

 

Note: For the Cisco IP phones 7970G and 7971G-GE, you should not add the .loads extension to the firmware version name in the Cisco CallManager database.

 

Cisco IP Phone Model 7970G/7971G-GE Installation Instructions

 

Perform the following procedure:

 

  1. Click the following URL: http://www.cisco.com/cgi-bin/tablebuild.pl/ip-7900ser
  2. For Cisco IP Phone model 7970G download the file that is listed in Table 2 to your hard drive.
  3. For Cisco IP Phone model 7971G-GE download the file that is listed in Table 1 & 2 to your hard drive.

 

Table 1: Cisco Call Manager Release & Device Package (That contain the 7971G-GE device type.)

Call Manager Version

Executable on Software Page

3.3(5)

ciscocm-ffu.3-3-5.exe 

4.0(2a) SR1a

ciscocm.4-0-DevPack-35.1.exe 

4.1(3)

ciscocm-ffu.4-1-3.exe

 

CallManager Voice Software download page: http://www.cisco.com/kobayashi/sw-center/sw-voice.shtml

 

Table 2: Cisco IP Phone Models 7970G/7971G-GE Firmware Loads

Cisco IP Phone Model

Firmware Version

Executable on Software Page

7970G/7971G-GE

Term70.6-0-3SR1s

cmterm-7970_7971-sccp.6-0-3SR1.exe

 

 

 

  1. Note the location where you saved the downloaded file.
  2. For the 7971G-GE, make sure to follow instructions in the appropriate Call Manager readme file before proceeding. Do not reset the Call Manager until you load 6.0(3)SR1 firmware.
  3. Double-click the file to start the installation.
  4. In the Welcome window, click Next.
  5. In the License Agreement window, read the agreement then click Yes.
  6. If a Read Only File Detected window pops up, click Yes.
  7. After the installation finishes, click OK.
  8. Reset all corresponding devices.

 

Cisco IP Phone Model 7970G/7971G-GE Alternate Firmware Format

 

The Cisco IP Phone Model 7970G/7971G-GE Firmware version 6.0(3)SR1s is also supplied in a zip file, as an alternative in case a Cisco Call Manager is not available to run the executable installer program. The name of this file is cmterm-7970_7971-sccp.6-0-3SR1.zip.

 

After unzipping the firmware files, they should be manually copied to the appropriate directory on the TFTP server.