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All XD7.x Tools (33 listed)



AppDisks Diagnostic Tool
Availability: Public | More info:CTX208990 |  Go to folder  

AppDisks Diagnostic Tool collects logs and metadata files that can be provided to the Citrix Technical Support team, for failures during AppDisks creation or delivery.



Audio Volume Persistence Tool
Availability: Public | More info:CTX206888 |  Go to folder  
This tool restores the volume settings when a user reconnects to a XenApp session and all playback audio devices are reset to 100% volume level.



CDFControl
Availability: Public | More info:CTX111961 |  Go to folder  
CDFControl is an event tracing controller/consumer, geared towards capturing Citrix Diagnostic Facility (CDF) trace messages that are output from the various Citrix tracing providers.



Citrix Health Assistant - Troubleshoot VDA Registration and Session Launch
Availability: Public | More info:CTX207624 |  Go to folder  
The Citrix Health Assistant is a Windows tool to help Citrix administrators troubleshoot Virtual Delivery Agent (VDA) registration issues. This tool automates a series of health checks to identify possible root causes.



Connection Quality Indicator
Availability: Public | More info:CTX220774 |  Go to folder  
Connection Quality Indicator is a tool to provide feedback to the user when the network has been reduced to the point that the user experience is degraded. Displaying this information to the end user will improve overall user experience and reduce the number of calls to Citrix Support.



Database Sizing Tool
Availability: Public | More info:CTX209080 |  Go to folder  
The tool provides guidance on the expected size of the XenDesktop 7.5 or 7.6 site and monitoring databases.



HDXMonitor
Availability: Public | More info:CTX135817 |  Go to folder  
HDX Monitor is a monitoring and diagnostic tool for HDX components.



RTOP Analyzer
Availability: Public | More info:CTX214237 |  Go to folder  
RTOP Analyzer helps parsing log files and shows relevant information in UI. The typical use case is when users install Citrix HDX RealTime Optimization Pack (HROP) and make an audio/video call using Lync 2013/Skype for Business (SfB), HROP generates log files under %temp% folder.



LSQuery
Availability: Public | More info:CTX133160 |  Go to folder  
LSQuery is used to collect data from the Citrix License Server to assist in troubleshooting.



LTSR Assistant
Availability: Public | More info:CTX209577 |  Go to folder  
LTSR Assistant scans components of XenApp and XenDesktop 7.6 to determine if they are Long Term Service Release (LTSR) compliant. A compliance report is generated based on the scan results showing the LTSR compliance status of the installed components.



MessageHistory
Availability: Public | More info:CTX111068 |  Go to folder  
The tool logs window messages sent and/or posted to windows in a session.



PVSDataTools
Availability: Public | More info:CTX136079 |  Go to folder  
PVSDataTools is used to collect data from a Provisioning Services (PVS) Server to assist with troubleshooting an issue.



PXEChecker for PVS
Availability: Public | More info:CTX217122 |  Go to folder  
PXEChecker is tool designed to troubleshoot configuration and environment related issues during the PXE boot process when using Citrix Provisioning Services.



Peripherals Easy Test Tool
Availability: Public | More info:CTX214040 |  Go to folder  
This tool verifies your USB device redirection without the need to install Citrix XenDesktop/XenApp.



Print Detective
Availability: Public | More info:CTX116474 |  Go to folder  
Print Detective is an information gathering utility for troubleshooting problems related to print drivers. It can enumerate and delete printer drivers and allow for log file capabilities.



Profile Management Configuration Check Tool
Availability: Public | More info:CTX132805 |  Go to folder  
UPMConfigCheck is a PowerShell script that examines a live profile management system and determines whether it is optimally configured. See also https://blogs.citrix.com/2015/06/23/upm-troubleshooter/.



Quick Launch V4
Availability: Public | More info:CTX219718 |  Go to folder  
This version of the tool is only for XenApp and XenDesktop 7.5 and later. Citrix QuickLaunch has been written to offer some features of the legacy Citrix Program Neighborhood for users of Citrix Receiver releases for troubleshooting purposes.



Receiver Diagnostics Tool
Availability: Public | More info:CTX141751 |  Go to folder  
Receiver Diagnostics Tool for Windows.



ReceiverCleanupTool
Availability: Public | More info:CTX137494 |  Go to folder  
The Receiver Clean-Up Utility helps to clean up the environment for a proper Reciever upgrade.



RTOP Capability Checker
Availability: Public | More info:CTX222459 |  Go to folder  
This tool helps to check an endpoint's capability to support Citrix HDX RealTime Optimization Pack (RTOP). It will list out endpoint hardware/software information which will be used to process audio and video.



Scout
Availability: Public | More info:CTX130147 |  Go to folder  
Scout is a tool to capture key data points and CDF traces for selected computers in XenApp and XenDesktop environments, followed by upload of the data package to Citrix Technical Support.



Secure Mail Test Tool
Availability: Public | More info:CTX141685 |  Go to folder  
Secure Mail Test Tool (previously known as Worx EAS Test) is designed to help troubleshoot the ActiveSync servers for their readiness to be deployed with XenMobile environment. This tool can be used specifically for ensuring the proper functioning of the WorxMail application.



SmartHub
Availability: Public | More info:CTX204208 |  Go to folder  
The SmartHub tool helps a user customize the settings of a managed (pooled) XenDesktop, thus allowing the user to be more self-reliant and improving user experience in a non-persistent desktop environment. SmartHub is used internally within Citrix and has served in reducing many internal Helpdesk calls for common user requests.



StressPrinters
Availability: Public | More info:CTX109374 |  Go to folder  
This tool stresses servers ability to add printers concurrently by simulating multiple sessions using the same printer driver.



SupportabilityPackUpdater
Availability: Public | More info:CTX208610 |  Go to folder  
Automated download and update of Supportability Pack tools respository.



UPD Finder - CTXUPDINFO
Availability: Public | More info:CTX141351 |  Go to folder  
The tool is a troubleshooting aid and helps to find the directories where the Citrix Universal Printer Driver is installed.



UPM Log Parser
Availability: Public | More info:CTX123005 |  Go to folder  
The tool is designed to help analyzing the log files generated by Citrix Profile Management.



UPS Print Driver Certification Tool
Availability: Public | More info:CTX142119 |  Go to folder  
The Citrix UPS Print Driver Certification Tool can be used to test the compatibility of a print driver with the Citrix Universal Print Server.



VDA Cleanup Utility
Availability: Public | More info:CTX209255 |  Go to folder  
The VDA Cleanup Utility ensures a clean uninstall of Virtual Delievery Agent (VDA) for both workstation and server installs. It cleans up any files and configuration settings not removed by the VDA installer, including any Citrix specific drivers that may still be active.



WindowHistory
Availability: Public | More info:CTX106985 |  Go to folder  
The tool constantly monitors windows in the 32-bit system (session) and allows you to save information about windows for further analysis.



WindowHistory64
Availability: Public | More info:CTX109235 |  Go to folder  
The tool constantly monitors windows in the 64-bit system (session) and allows you to save information about windows for further analysis.



XDDBDiag for XenDesktop
Availability: Public | More info:CTX128075 |  Go to folder  
This tool performs a consistency data check and connectivity verification in a XenDesktop 5 database and outputs diagnostic data into comma-separated value (.csv) files located in a compressed file (.zip).



XenMobile Analyzer
Availability: Limited | More info:Website |  Go to folder  
XenMobile Analyzer is a cloud-based tool that you can use to diagnose and troubleshoot XenMobile-related issues with installation and other features. The tool checks for device or user enrollment and authentication issues within your XenMobile environment.





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Disclaimer:
These software applications are provided to you as is with no representations, warranties or conditions of any kind. You may use and distribute it at your own risk. CITRIX DISCLAIMS ALL WARRANTIES WHATSOEVER, EXPRESS, IMPLIED, WRITTEN, ORAL OR STATUTORY, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NONINFRINGEMENT. Without limiting the generality of the foregoing, you acknowledge and agree that (a) the software application may exhibit errors, design flaws or other problems, possibly resulting in loss of data or damage to property; (b) it may not be possible to make the software application fully functional; and (c) Citrix may, without notice or liability to you, cease to make available the current version and/or any future versions of the software application. In no event should the code be used to support of ultra-hazardous activities, including but not limited to life support or blasting activities. NEITHER CITRIX NOR ITS AFFILIATES OR AGENTS WILL BE LIABLE, UNDER BREACH OF CONTRACT OR ANY OTHER THEORY OF LIABILITY, FOR ANY DAMAGES WHATSOEVER ARISING FROM USE OF THE SOFTWARE APPLICATION, INCLUDING WITHOUT LIMITATION DIRECT, SPECIAL, INCIDENTAL, PUNITIVE, CONSEQUENTIAL OR OTHER DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. You agree to indemnify and defend Citrix against any and all claims arising from your use, modification or distribution of the code.
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