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1.2. Product Terminology

This manual includes information about using your Private Branch eXchange (PBX) or Key Telephone System (KTS) with a Dialogic PBX Integration board. A PBX is a privately owned, mini version of a telephone company's central office (CO) switch. For businesses, the key advantage to owning a PBX is the efficiency and cost savings of sharing a specific number of telephone lines among a large group of users. Grouped with PBXs are KTSs, which are generally smaller versions of a PBX that provides direct access to CO telephone lines. For simplicity, the term PBX will be used to denote both a PBX and KTS.

In the PBX environment a line from the CO is called a trunk and a phone is called a line, extension, or station.


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