Voice Software Reference: Features Guide Table of Contents

• 1.  Introduction to Voice Features
• 1.1. Overview
• 1.2. Call Analysis Features
• 1.2.1. Call Progress Features
• 1.2.2. Tone Features
• 1.2.3. PerfectCall Disconnect Tone Supervision
• 1.2.4. Using PBXpert Tone Set Files with PerfectCall
• 1.3. Signaling Features
• 1.3.1. Global Tone Detection (GTD)
• 1.3.2. Global Tone Generation (GTG)
• 1.3.3. Cadence Tone Generation (CTG)
• 1.3.4. Global Dial Pulse Detection (GDPD)
• 1.3.5. R2MF Signaling
• 1.4. Play and Record Features
• 1.4.1. Change Length Of Built-In Beep Tone
• 1.4.2. Speed and Volume Control
• 1.4.3. Transaction Record
• 1.4.4. Offset Playback of WAVE Files
• 1.4.5. Silence Compressed Record (SCR)
• 1.4.6. Echo Cancellation Resource (ECR)
• 1.4.7. GSM and G.726 Voice Coders
• 1.5. Caller ID
• 1.6. SCbus Routing
• 1.7. SyntellectTM Patent Protection: Automated Attendant
• 1.8.  Analog Display Services Interface (ADSI)
• 1.9. Demonstration Programs
• 2. Call Analysis
• 2.1. Overview
• 2.2. How Does Call Analysis Work?
• 2.3. How to Enable PerfectCall Call Analysis
• 2.4. Modifying the Default PerfectCall Tone Definitions
• 2.5. How to Use Call Analysis
• 2.5.1. Set Up the Call Analysis Parameter Structure (DX_CAP)
• 2.5.2. To Initiate Call Analysis Use the dx_dial( ) Function
• 2.5.3. Determine the Outcome of the Call
• 2.5.4. Obtain Additional Call Outcome Information
• 2.6. How the DX_CAP Controls Call Analysis
• 2.6.1. Selecting SIT Frequency Detection, Positive Voice and
  Positive Answering Machine Detection
• 2.6.2. SIT Frequency Detection
• 2.6.3. Cadence Detection in Basic Call Analysis
• 2.6.4. Tone Detection in PerfectCall Call Analysis
• 2.6.5. Loop Current Detection
• 2.6.6. Positive Voice Detection
• 2.7. Call Analysis Errors
• 3. Caller ID
• 3.1. Caller ID Formats
• 3.2. Accessing Caller ID Information
• 3.3. Error Handling
• 3.4. Enabling Channels to Use the Caller ID Feature
• 3.5. Caller ID Demonstration Programs
• 3.6. Caller ID Technical Specifications
• 4. Global Dial Pulse Detection
• 4.1. Global Dial Pulse Detection Overview
• 4.2. Regional DPD Parameters
• 4.3. Programming Considerations for Accurate Global DPD
• 4.4. Global DPD Application Programming Interface
• 4.4.1. Dial Pulse Detection Digit Type Reporting
• 4.4.2. Defines for Digit Type Reporting
• 4.4.3. GDPD Programming Procedure
• 4.4.4. GDPD Programming Example
• 5. Global Tone Detection/Generation
• 5.1. Overview
• 5.2. Global Tone Detection (GTD)
• 5.2.1. Defining GTD Tones
• 5.2.2. Building Tone Templates
• 5.2.3. Working with Tone Templates
• 5.2.4. Tone Event Retrieval
• 5.2.5. Maximum Number of Tone Templates
• 5.2.6. Applications
• 5.2.7. PerfectCall Disconnect Tone Supervision
• 5.3. Global Tone Generation (GTG)
• 5.3.1. Global Tone Generation Functions
• 5.3.2. Building and Implementing a Tone Generation Template
• 5.4. Cadenced Tone Generation
• 5.4.1. How To Generate a Custom Cadenced Tone
• 5.4.2. How To Generate a Non-Cadenced Tone
• 5.4.3. TN_GENCAD Data Structure - Cadenced Tone Generation
• 5.4.4. How To Generate a Standard PBX Call Progress Signal
• 5.4.5. Predefined Set of Standard PBX Call Progress Signals
• 5.4.6. Important Considerations for Using the Predefined Call Progress Signals
• 6. R2MF Signaling
• 6.1. Overview
• 6.2. R2MF Overview
• 6.2.1. Direct Dialing-In Service
• 6.2.2. R2MF Multifrequency Combinations
• 6.2.3. R2MF Signal Meanings
• 6.2.4. R2MF Compelled Signaling
• 6.2.5. Related Publications
• 6.3. Using R2MF Signaling with Voice Boards
• 6.4. R2MF Tone Detection Template Memory Requirements
• 7. Speed and Volume Control
• 7.1. Overview
• 7.2. Voice Software Speed and Volume Support
• 7.2.1. Speed and Volume Convenience Functions
• 7.2.2. Speed and Volume Adjustment Functions
• 7.2.3. Speed and Volume Modification Tables
• 7.2.4. Play Adjustment Digits
• 7.3. Using Speed and Volume Control
• 7.3.1. Setting Adjustment Conditions
• 7.3.2. Explicitly Adjusting Speed and Volume
• 8.  Echo Cancellation Resource
• 8.1.  Echo Cancellation Resource Overview
• 8.2.  How Echo Cancellation Resource Works
• 8.3.  Modes of Operation
• 8.3.1.  Standard Voice Processing Mode (SVP)
• 8.3.2.  Echo Cancellation Resource Mode (ECR)
• 8.4.  Application Models
• 8.4.1.  How to Set Up the ECR Bridge
• 8.4.2.  How to Set Up an ECR Play Over the SCbus
• 9.  Analog Display Services Interface (ADSI)
• 9.1.  Overview
• 9.2.  One-Way ADSI
• 9.3.  Two-Way ADSI
• 9.3.1.  Transmit to On-Hook CPE
• 9.3.2.  Two-Way FSK
• 9.3.3.  Two-Way FSK for ADSI Functions
• 9.4.  The ADSI Protocol
• 9.5.  Developing ADSI Applications
• 9.5.1.  One-Way ADSI Data Transfer
• 9.5.2.  Two-Way ADSI Data Transfer
• 9.5.3.  Modifying Older One-Way ADSI Applications
• 10. Voice Features Demonstration Programs
• 10.1. Overview
• 10.2. Multithreaded Text Based Application Program
• 10.3. Multithreaded GUI Based Voice Features Application Program
• 10.4. Running the Multithreaded GUI Based Application Program for Voice Boards
• Appendix A - Related Publications
• Glossary
• Copyright notice