1.2.2 Operation, Administration and Maintenance Features

The Global Call development software provides the following features that facilitate the operation, administration and maintenance of Global Call applications:

Error Handling Functionality

When an error occurs, Global Call provides functions that enable an application to retrieve more information about the error. See Chapter 5, "Error Handling" for more information.

Event Handling Functionality

Provides the ability to handle and process events, including the ability to disable and enable events and to retrieve event information. See Chapter 4, "Event Handling" for more information.

Global Call Alarm Management System (GCAMS)

Provides the ability to manage alarms. GCAMS provides Global Call applications with the ability to receive extensive alarm information that can be used in conjunction with information from the Central Office (CO) to troubleshoot line problems. See Chapter 8, "Alarm Handling" for more information.

Real Time Configuration Management (RTCM)

Allows the modification of call control and protocol elements in real time, providing a single common user interface for configuration management. See Chapter 9, "Real Time Configuration Management" for more information.

Global Call Service Request (GCSR)

Enables an application to send a request for a service to a remote device. Examples of the types of services that this feature supports are device registration, channel setup, call setup, information requests, or other kinds of requests that need to be made between two devices across the network. See Chapter 10, "Handling Service Requests" for more information.

Library Information Functions

Enables an application to get information about the call control libraries being used. See the Global Call API Library Reference manual for more information about these functions.

Debugging Facilities

Global Call provides powerful debugging capabilities for troubleshooting protocol-related problems, including the ability to generate a detailed log file. See Chapter 12, "Debugging" for general debugging information and the appropriate Global Call Technology User's Guide for information on the debugging facilities available when using Global Call with each technology.

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