6.2.1. Intel® Dialogic SS7 Server Fails to Start

In Windows systems, view the system log using the NT Event Viewer. If there are several error events, locate the one that happened first in time, it is likely to be the one with the more precise description of the failure. Other error events are usually consequences of the first one. The following are some of the more common error events and a description of the action you can take to remedy the error:

• Service Specific Error 0x1001 (4097) - "Error in DataKinetics GCT system"

  Check that GCTLOAD was running before you started the Intel® Dialogic system service.

• Service Specific Error 0x2003 (8195) - "No Application Module Ids defined"

  Check that you have added the SS7 service(s). In Windows systems, SS7 services are added using the Intel® Dialogic Configuration Manager (DCM). Also, check that you have specified a valid list of comma delimited module IDs to be used by Global Call SS7 applications.

• Service Specific Error 0x2009 (8201) - "Group claims a time slot that is already in use"

  Check in your config.txt file that no two circuit groups are defined on the same physical Intel® NetStructure™ SS7 board trunk (dkB1 or dkB2) or, if there are, that they have non-conflicting CICMask settings (a single time slot cannot be used for both groups.)

Table 7 lists all the errors that can be returned by the SS7 server.

Table 7. SS7 Server Specific Errors 

Error Code	Description
System Errors
0x1000	No memory available
0x1001	Error in DataKinetics GCT system
0x1002	Timer error
0x1003	Error in (D)COM operation
Environment and Configuration Errors
0x2000	Error updating ISUP registry key
0x2001	SCbus time slot request program not found
0x2002	Error executing SCbus time slot request program
0x2003	No Application Module IDs defined
0x2004	Error while creating HostSession object
0x2005	Error while creating or registering HostCallback object
0x2006	DIALOGICDIR env variable not defined
0x2007	Could not read config.txt file
0x2008	Could not recreate SS7 registry key
0x2009	Group claims a time slot that is already in use
0x2100	SIU Management failed to initialize
0x2101	SIU Management failed to start RSI link(s)
0x2203	Error reading Third-Party Tool registry
0x2204	Error decoding Third-Party Tool registry
0x2205	Reserved time slot region was too small
Intel® Dialogic SS7 Configuration Errors
0x3001	Invalid SS7 devices combination
0x3002	Data is missing from the configuration
0x3003	NCM API Failure
Configuration Errors (config.txt)
0x4001	Circuit group name must be specified before ISUP_CFG_CCTGRP
0x4002	Invalid syntax in circuit group name
0x4003	Invalid syntax in circuit group parameter
0x4004	Invalid syntax in link parameters
0x4005	Conflicting data in MTP_LINK definition
0x4006	Invalid Linkset ID specified in MTP_LINK
0x4007	MTP_CONFIG missing before ISUP_CFG_CCTGRP
0x4008	Multiple MTP_CONFIG entries
0x4009	Invalid hex number format
0x400A	Invalid decimal number format
0x400B	No configuration file specified

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