4. Using the Dialogic Fax Software

• 4.1.1. Launching the Dialogic System Service
• 4.1.2. Starting the GammaLink System Service (Dispatcher)
  

4.1. System Startup

4.1.1. Launching the Dialogic System Service

If your configuration includes boards that are detected in the Dialogic DCM utility (such as DM3, DTI, BRI/2VFD, etc.) it is necessary to first start the Dialogic System Service. You need to launch the DCM (Dialogic Configuration Manager). From the DCM window, click the Green button.

Figure 59. Dialogic Configuration Manager Window

It takes a few minutes for the service to start on a Pentium^® system.

NOTE:

If the Dialogic Service cannot be started successfully, error and information messages that can help troubleshoot the installation are stored in the Event Viewer.

4.1.2. Starting the GammaLink System Service (Dispatcher)

The GammaLink System Service is the operating system dependent interface to the fax channels and to the fax applications. The service can be managed from a GDK utility.

To start the GammaLink System Service, either select the Start GammaLink System Service option from the Dialogic System Service program group found in the Programs menu of the Windows Start bar, or click the signal light button. The GFStartUtility window appears.

Figure 60. GFStartUtility Screen

NOTE:

The name of the GammaLink Service displayed in the figure above is the Service's DisplayName value. Your screen may display a different name.

Placing the mouse cursor over the service name in the list display will activate a pop-up data tip, which provides information on the number of active fax channels in the system.

The GammaLink System Service's startup mode and the service logon account can be configured from the Service Menu, as shown below.

Figure 61. GFStartUtility Service Menu

During startup the GammaLink System Service outputs information to the Event Viewer.

NOTE:

If you have activated the GDKTRACE diagnostic tool, there will be large quantities of information passed by the Dispatcher into this window. If you have trouble starting the dispatcher, this diagnostic tool will help troubleshoot the installation. See Appendix A for detailed information about GDKTRACE.

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