7. Uninstalling the Software

This chapter tells you how to uninstall Intel® Dialogic® System Release 5.1.1, Feature Pack 1. You must uninstall Feature Pack 1 before uninstalling System Release 5.1.1. You can uninstall this software from either the Start menu or Add/Remove Programs on the Control Panel. This procedure covers both methods.

To uninstall Feature Pack 1, follow these steps:

1. You can uninstall Feature Pack 1 using either of the following methods:
   • Add/Remove Programs: Go to the Control Panel and select Add/Remove Programs. In the list of currently installed programs, select System Release 5.1.1, Feature Pack 1 and click the Remove button.
   • From the Start menu: Start > Programs > Intel Dialogic System Software > System Release 5.1.1 Feature Pack 1 Uninstall > System Release 5.1.1 Feature Pack 1 Uninstall
2. A popup asking if you want to completely remove the application and all of its components appears. Click OK to proceed.
3. You will see status messages about stopping system services and uninstalling system services and then a status bar will appear. When the uninstall is complete, the Maintenance Complete screen appears.
4. The Maintenance Complete screen offers you the choice of rebooting your computer now or later. You must reboot in order for the uninstall to take effect. Make your selection (reboot now or later) and click Finish.

To uninstall System Release 5.1.1, follow these steps:

1. You can uninstall System Release 5.1.1 using either of the following methods:
   • Add/Remove Programs: Go to the Control Panel and select Add/Remove Programs. In the list of currently installed programs, select Dialogic System Software and click the Remove button.
   • From the Start menu: Start > Programs > Intel Dialogic System Software > Uninstall
2. A popup message explaining what the uninstall will do and asking if you want to continue appears. Click Yes to proceed.
3. Another popup asks you to close any open Dialogic program group windows. Close any open Dialogic program group windows. Click OK to proceed.
4. You will see status messages and then a status bar will appear. After a while, you will be asked to make a decision about removing shared files. Click on your response.
5. When the uninstall is complete, click OK on the status screen.
6. The Reboot screen asks if you want to reboot your computer now. You should reboot the system to ensure complete removal of the package. Click Yes to reboot now or click No to reboot later.

Click here to contact Telecom Support Resources