4. Syntellect License Automated Attendant

4.1. Overview of Automated Attendant Function

As a result of Dialogic's patent license agreement with Syntellect Technology Corporation (STC), you can purchase products that are licensed for specific telephony patents held by Syntellect Technology Corporation directly from Dialogic. These patents cover a range of common functions used in computer telephony such as automated attendant, automated access and call processing to facilitate call completions.

One way to protect yourself from possible patent infringement is by purchasing specific Dialogic hardware and software that include a license for the Syntellect Technology Corporation (STC) patent portfolio. Boards that support the Syntellect License Automated Attendant have "STC" included in the part number.

By doing so, you participate in a program that covers past, present and future applications. (Any Dialogic product that does not contain the "STC" designation in its part number is not licensed under the STC patent portfolio.) For more information on the Dialogic and Syntellect patent license agreement, refer to the Company and Press Room topics at the Dialogic World Wide Web site at http://www.dialogic.com.

The following documents on the Dialogic web site provide useful information regarding the Syntellect patents:

Location on Dialogic Web Site http://www.dialogic.com/company	Topic
/syntel/over.htm	Overview of Syntellect/Dialogic Patent Agreement (includes information on products supported)
/syntel/patents.htm	Syntellect Technology Corp. U.S. Patents
/syntel/intellct.htm	Computer Telephony Intellectual Property Rights
/pressroom/pressrel/412web.htm	Dialogic and Syntellect Announce Patent License Agreement

The Syntellect software is designed to be incorporated into any type of application. If your application requires patented Syntellect technology, you can use the API function calls in the Syntellect software to assure that licensed STC-enabled hardware is in the system, and if so, you can implement the patented functions.

The Syntellect hardware and software package offers a superset of features not available on non-STC boards. They include:

• A new library of API function calls.
• A sample automated attendant application that can be integrated in your voice processing application. The automated attendant:
  • checks for an incoming call
  • answers the call and plays a voice file
  • receives digit input and transfers the call to the proper extension
• The source code and demonstration code for the automated attendant application.

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