2.3 Stopping and Starting the System

Some situations require resetting all the Intel Dialogic boards and Intel NetStructure boards running in your system. Resetting the system requires interaction with more than the SNMP agent. To reset the system, follow these steps:

1. Re-route telephone activity away from the malfunctioning system to another system, or take each port, time slot, channel, or station line for all Intel Dialogic boards and Intel NetStructure boards in the system out of service as they become available.
2. Stop all telephony applications using Intel Dialogic hardware on the system.
3. Stop and restart all the Intel Dialogic boards and Intel NetStructure boards using the dlgHiIdentServiceStatus OID in the Hardware Information (HWINF) MIB.
   • To stop the system (all boards), set the OID to stop-pending
   • To start the system (all boards), set the OID to start-pending
4. Restart the telephony applications.
5. Re-route telephone activity back to the system and monitor the status to verify the functioning of the line or port.

Note: Shutting down the telephony application will disconnect any calls in progress. Be sure to wait for inactivity on any line before taking it off hook.

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