6.3. Returning the Board and Test Results
Repack the board, observing correct static-handling procedures. (Refer to the appropriate Quick Install card for static-handling procedures.) Place the board in an anti-static package and then put it in a shipping carton using appropriate packing material. Use the original shipping materials if possible.
If you are shipping the board to Dialogic, you agree to insure the board or assume the risk of loss or damage in transit. The address of our office is:
- Dialogic, an Intel company
- 1515 Route 10
- Parsippany, New Jersey 07054
We recommend shipping the board by a service such as Federal Express or UPS Second Day Air Service. These services generally handle packages more carefully. Not only is there less danger of in-transit damage, but delivery is faster as well.
Be sure to write the RMA number on the outside of the box you are shipping (for example, RMA #2201) and send the package to the attention of the RMA number assigned.
Click here to contact Dialogic Customer Engineering
Copyright 2001, Dialogic Corporation