5.1. Troubleshooting Checklist

An installation oversight often creates a problem in an assembled system or testing setup. When isolating a problem, check the physical equipment first. If problems continue, confirm that:

• All boards are firmly seated and secured in their PC expansion slots.
• Daughterboard modules are firmly seated on the baseboard.
• For Linux, confirm that the Sun Java 2 Runtime Environment, Standard Edition, version 1.3 is installed.
• The IRQ setting of the board you suspect has a problem does not conflict with other expansion boards in your system.
• Each ISA/BLT or hardware configurable board has a unique board locator number or shared RAM address.
• The configuration data is correct.
• The Dialogic System Release Software and SDK is properly installed.
• The UDD software is properly installed.

A known good board can be used to verify that the UDD software has been installed properly.

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