Analysis Code: 1012

Severity: Critical

Analysis Code 1012 is a generic code used to indicate the need to execute a particular script as a result of some

triggering threshold that has been met. Because this Analysis Code is generic, it is important to review the particular

CFI listed in the analysis code message to understand the applicability to the array being reviewed.

The following CFIs reference this analysis code:

CFI: 4232, 4627, 4952, 5074, 5294, 5988

Generally speaking these CFIs are related to array/sysmgr lack of responsiveness.

CFI 4232

Searches the files:

\S+.node\d+.\S+/var/log/syslog.\d+

\S+.node\d+.\S+/var/log/syslog

Searching for the string: kernel: BUG: soft lockup \- CPU.\d+ stuck for \d+s\!\s+\[sdt_getlbastatus\:\d+\]

If this string is encountered 10 times in a 24 hour period then it recommended to apply the script:

disable_get_lba_status.sh

CFI 4232 is applicable to HP 3PAR OS versions:

3.1.2.GA

3.1.2.MU1

3.1.2.MU1.P25

3.1.2.MU2

3.1.2.MU2-git

3.1.2.MU2.P25

CFI 4627

Searches the files:

showeventlog_-d_-debug_-oneline.out

Searching for the string: sdt_cdb_retry_func

If this string is encountered 50 times in a 24 hour period then it recommended to apply the script:

scsi_debug_events.sh

CFI 4627 is applicable to HP 3PAR OS versions:

3.1.2.x – any variant version of 3.1.2

CFI 4952

Searches the files:

showeventlog_-d_-debug_-oneline.out

Searching for the string: ct_mgmt_get_port_info

If this string is encountered 50 times in a 24 hour period then it recommended to apply the script:

enable_skip_fabric_ioctls.sh

CFI 4952 is applicable to HP 3PAR OS versions:

3.1.3.x – any variant version of 3.1.3

CFI 5074

Searches the files:

showeventlog_-d_-debug_-oneline.out

Searching for the string: sdt_cdb_retry_func

If this string is encountered 50 times in a 24 hour period then it recommended to apply the script:

scsi_debug_events.sh

CFI 5074 is applicable to HP 3PAR OS versions:

3.1.2.x – any variant version of 3.1.2

And is specific to AIX Hosts only.

CFI 5294

Searches the files:

showeventlog_-d_-debug_-oneline.out

Searching for the string: els_ct_timeout or ELS\/CT timeout

If this string is encountered 10 times in a 24 hour period then it recommended to apply the script:

nop_els_ct_timer.sh

CFI 5294 is applicable to HP 3PAR OS versions:

3.1.2.x – any variant version of 3.1.2

CFI 5988

Searches the files:

showeventlog_-d_-debug_-oneline.out

Searching for the string: Unresponsive IOCTL sw_os\s+IOCTL sccmd_portop unresponsive for \d+ seconds

If this string is encountered 50 times in a 24 hour period then it recommended to apply the script:

enable_skip_fabric_ioctls.sh

CFI 5988 is applicable to HP 3PAR OS versions:

3.1.3.x – any variant version of 3.1.3