Troubleshooting related to remote path status

Remote path status and description

Status description

Recommended action

Normal

Normal

This remote path is correctly set, and the path can be used for copying GAD.

The remote path status is normal. Recovery is not required.

Initialization Failed

Initialization error

A physical connection between the local storage system and the remote storage system, or a connection between the local storage system and the switch does not exist. Therefore, the error occurred when the connection to the remote storage system was initialized.

Check the following, and correct them if they are not correct:

  • The cable between the ports of the local storage system and the remote storage system or between the ports of the local storage system and the switch of the local storage system is properly connected.
  • The serial number (S/N) and system ID of the remote storage system, the port number of the local storage system, and the port number of the remote storage system are correct.
  • The topology (Fabric, FC-AL, Point-to-point) of the ports of the local storage system and remote storage system is correctly set.

Communication Time Out

Communication timeout

A timeout occurred in a communication between the local storage system and remote storage system.

Check the following, and correct them if they are not correct:

  • The remote storage system is powered on, and the remote storage system can be used normally.
  • The following network relaying devices are correctly configured, and can be properly used:
    • Connectors
    • Cables
    • Switches (zoning settings)
    • Channel extenders (if channel extenders are connected)
    • Lines and systems connected among between channel extenders (if channel extenders are connected)

Port Rejected

Insufficient resources

All resources of the local storage system or remote storage system are being used for other connections. Therefore, the local storage system or remote storage system rejected the connection control function that sets remote paths.

  • In the Remove Remote Paths window, remove all remote paths that are not currently used.
  • In the Remove Remote Connections window, remove all remote storage systems that are not currently used.
  • : Confirm that the port attribute of the local storage system is Initiator, and that the port attribute of the remote storage system is set to RCU Target is set. If these settings are incorrect, change them to the correct port attributes.

Serial Number Mismatch

Mismatched serial number

The serial number of the remote storage system does not match the specified serial number.

Check the following, and correct them if they are not correct:

  • The serial number (S/N) and system ID of the remote storage system, the port number of the local storage system, and the port number of the remote storage system are correct.
  • The topology (Fabric, FC-AL, Point-to-point) of the ports of the local storage system and remote storage system is correctly set.
  • The following network relaying devices are correctly configured, and can be properly used:
    • Connectors
    • Cables
    • Switches (zoning settings)
    • Channel extenders (if channel extenders are connected)
    • Lines and systems connected among between channel extenders (if channel extenders are connected)

Invalid Port

Invalid port

The specified port of the local storage system is in the following status:

  • The port is not mounted.
  • : The port attribute is not Initiator.
  • The remote path already exists.

Check the following, and correct them if they are not correct:

  • : The port of the local storage system is mounted, or the Initiator is set to the attribute.
  • No remote path with the same configuration (the same port number of the local storage system and the same port number of the remote storage system) exists.
  • The topology (Fabric, FC-AL, Point-to-point) of the ports of the local storage system and remote storage system is correctly set.
  • The following network relaying devices are correctly configured, and can be properly used:
    • Connectors
    • Cables
    • Switches (zoning settings)
    • Channel extenders (if channel extenders are connected)
    • Lines and systems connected among between channel extenders (if channel extenders are connected)
  • The serial number (S/N) and system ID of the remote storage system, the port number of the local storage system, and the port number of the remote storage system are correct.

Pair-Port Number Mismatch

Incorrect port number of the remote storage system

The specified port of the remote storage system is not physically connected to the local storage system.

Check the following, and correct them if they are not correct:

  • The port number of the remote storage system is correct.
  • The cable between the ports of the local storage system and the remote storage system or between the ports of the local storage system and the switch of the local storage system is properly connected.
  • The topology (Fabric, FC-AL, Point-to-point) of the ports of the local storage system and remote storage system is correctly set.

Pair-Port Type Mismatch

Incorrect port type of the remote storage system

The attribute of the specified port of the remote storage system is not set to RCU Target.

Set RCU Target to the attribute of the port of the remote storage system that was specified to RCU Target.

Communication Failed

Communication error

The local storage system is correctly connected to the remote storage system, but a logical communication timeout occurred.

Check the following, and correct them if they are not correct:

  • The port of the remote storage system and the network relaying devices are correctly set.
  • The following network relaying devices are correctly configured, and can be properly used:
    • Connectors
    • Cables
    • Switches (zoning settings)
    • Channel extenders (if channel extenders are connected)
    • Lines and systems connected among between channel extenders (if channel extenders are connected)

Path Blockade

Logical blockade

Blocked because path errors or link errors repeatedly occurred.

The port of the local storage system is out of order.

Repair the port of the local storage system.

Then, recover the remote path.*

The port of the remote storage system is out of order.

Repair the port of the remote storage system.

Then, recover the remote path.*

A relaying device is out of order.

Repair the relaying device.

Then, recover the remote path.*

The cable is damaged.

Replace the cable.

Then, recover the remote path.*

Program Error

Program error

A program error was detected.

Recover the remote path.*

In Progress

In progress

A remote path is being created, the remote path is being deleted, or the port attribute is being changed.

Wait until the processing ends.

* Recover the remote path by either of the following methods:

  • To use Device Manager - Storage Navigator (either of the following):
    • Remove the remote connection in the Remove Remote Connections window, and then register the remote connection again in the Add Remote Connection window. For instructions, see the topic "Removing remote connections" in the help.
    • Remove the remote path in the Remove Remote Paths window, and then create a remote path again in the Add Remote Paths window. For instructions, see the topic "Removing remote paths" in the help.
  • To use RAID Manager:

    Use the raidcom delete rcu_path command to remove the remote path, and then use the raidcom add rcu_path command to re-create the remote path.

If the remote path is still not recovered after these operations, contact the Hitachi Solution Support Center.