• Error about insufficient capacity when creating an LDEV with sufficient capacity.
• Operation error about an LDEV that does not exist when creating a pair for an LDEV that does exist.

Configuration information displayed in Device Manager - Storage Navigator and controller configuration information might not match.

Click File Refresh All in the Device Manager - Storage Navigator main window to reload configuration information.

If the problem persists, contact Hitachi Solution Support Center.

The software on the SVP is upgraded or downgraded.

Close all Device Manager - Storage Navigator windows, and then clear the browser cache. Even when you are not sure that the software on the SVP is upgraded or downgraded, clear the browser cache.

Device Manager - Storage Navigator processing is temporarily delayed.

Internal processing (such as, configuration change, P.P. check, or operational information acquisition) might be running on the SVP.

Device Manager - Storage Navigator processing is delayed.

The local storage value for Adobe Flash Player might decrease. Follow these steps:

1. Right-click on the Device Manager - Storage Navigator main window and click Settings to open the Adobe Flash Player Settings window.
2. In the local storage settings, move the slider until Unlimited appears and then click Close.
3. Close Device Manager - Storage Navigator.
4. Restart Device Manager - Storage Navigator.
5. If the local storage confirmation dialog box appears, click Allow.

Installing of signed SSL certificate fails.

The passphrase for the SSL certificate might be set. Release the passphrase.

An error (0002-009000) occurs while you are using Device Manager - Storage Navigator.

Another management client might be changing the Device Manager - Storage Navigator settings. Close all windows, check that maintenance personnel are not using the storage system, and then log in to Device Manager - Storage Navigator again.

If other than above, restart the SVP, and then log in to Device Manager - Storage Navigator again.

In the Operation Lock Properties window, Locked is displayed for system lock status and Unlocked is displayed for resource group status.

Restart the SVP then log in to Device Manager - Storage Navigator again.

You cannot resolve an error condition.

Do the following, and then contact the Hitachi Solution Support Center.

1. Log in to the SVP.
2. In the SVP, use the dump tool to copy the Device Manager - Storage Navigator detailed dump files onto recording media.