Resolving errors when using CCI to perform Dynamic Provisioning operations (SSB1: 0x2e31/0xb96d/0xb980)
If an error occurs while using CCI to perform Dynamic Provisioning operations, you might identify the cause of the error by referring to the log appearing on the CCI window or the CCI operation log file.
The CCI operation log file is stored in the following directory.
/HORCM/log*/curlog/horcmlog_HOST/horcm.log
where
- * is the instance number.
- HOST is the host name.
The following is an example of a log entry in the CCI window.
The following table provides troubleshooting information for Dynamic Provisioning operations performed using CCI.
|
Error code (SSB2) |
Error contents |
Solutions |
|
0x0b27 |
The command cannot be executed because the virtual LDEV is not defined. |
Define the virtual LDEV and then execute the command. |
|
0x2c3a |
The operation was rejected because the specified volume was being enabled for the attribute of the data direct mapping. |
Specify the volume of which the attribute of the data direct mapping is disabled. |
|
0x2c77 |
The operation was rejected because the specified DP-VOL was a deduplication system data volume. |
Specify a DP-VOL that is not a deduplication system data volume. |
|
0x2c78 |
The operation failed because the specified DP-VOL is being deleted. |
Specify a DP-VOL that is not being deleted. |
|
0x9100 |
The command cannot be executed because user authentication is not performed. |
Perform user authentication. |
|
0xb900/ 0xb901/ 0xaf28 |
Error occurred when increasing DP-VOL capacity operation. |
Ask customer support to solve the problem. |
|
0xb902 |
The operation was rejected because the configuration was being changed by SVP or Device Manager - Storage Navigator, or because the DP-VOL capacity was going to be increased by another instance of the CCI. |
Increase the DP-VOL capacity after finishing operations on your storage system, such as the Virtual LUN operation or a maintenance operation. . |
|
0xb903 |
The operation cannot be performed because the specified resource is contained in NAS_Platform_System_RSG. |
Move the specified resource to a resource group other than NAS_Platform_System_RSG. |
|
0xaf22 |
The operation was rejected because the specified volume is placed online with the OS which does not support EAV (Extended Address Volume). |
Increase the DP-VOL capacity after the specified volume is placed online with the OS which supports EAV. |
|
0xaf24 |
The operation was rejected because the total DP-VOL capacity exceeded the pool reservation rate after the capacity was increased. |
Specify a capacity so that the pool reservation rate will not be exceeded. |
|
0xaf25 |
The operation to increase capacity cannot be performed on the specified DP-VOL. |
Check the emulation type of the specified DP-VOL. |
|
0xaf26 |
The operation was rejected because of lack of cache management devices due to increased capacity. |
Specify a capacity so that the maximum number of cache management devices will not be exceeded. |
|
0xaf29 |
The operation was rejected because the specified volume was not a DP-VOL. |
Makes sure that the volume is a DP-VOL. |
|
0xaf2a |
The operation was rejected because the specified capacities are invalid or exceeded the value immediately below LDEV Capacity in the Expand Virtual Volumes window. |
To increase capacity, specify the correct capacity that does not exceed the value immediately below LDEV Capacity in the Expand Virtual Volumes window. |
|
0xaf2b |
The operation was rejected because the specified volume operation was not finished. |
Re-execute the operation after a brief interval. |
|
0xaf2c |
The operation was rejected because the shared memory capacity is not enough to increase the specified capacity. |
Confirm the value immediately below LDEV Capacity in the Expand Virtual Volumes window. |
|
0xaf2e |
The operation was rejected because the specified DP-VOL was used by other software or was being formatted. |
Wait until formatting of the specified volume is finished, or see Using Dynamic Provisioning and Dynamic Tiering with other software products and confirm whether the DP-VOL is used with software in which that the DP-VOL capacity cannot be increased. |
|
0xaf2f |
The specified DP-VOL capacity cannot be expanded because the configuration of journal volumes is being changed. |
Re-execute the operation after the journal volume configuration is changed. |
|
0x0b2b |
The operation was rejected because the
|
Re-execute the
|
|
0xaf60 |
The operation was rejected because the pool used capacity exceeds the depletion threshold of the pool if the specified capacity is reserved in the pool. |
Expand the pool capacity, and then retry the operation. |