Retrying Key Encryption Key Acquisition

If you acquire the key encryption keys from the key management server when the storage device starts, retry key encryption key acquisition.

Before you begin

  • You must have the Security Administrator (View & Modify) role.

Procedure

  1. Display the Device Manager - Storage Navigator main window.

  2. Select Administration in Explorer, and select Encryption Keys.

    The Encryption Keys window is opened.

  3. On the Encryption Keys tab, select More Actions Retry Key Encryption Key Acquisition.

  4. In the Retry Key Encryption Key Acquisition window, confirm the settings, and enter your task name in Task Name.

    If you want the Task window to open after you click Apply, select Go to tasks window for status.

    Click Apply.

Results

You need to restore the encryption DKAs and blocked drives or blocked volumes after retrying key encryption key acquisition. Contact Hitachi Solution Support Center to restore the encryption DKAs and blocked drives or blocked volumes.
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