Retrying key encryption key acquisition

If your storage system is configured to acquire the key encryption key (KEK) from the key management server when the storage system starts and the acquisition fails, you can retry the key encryption key acquisition.

Before you begin

  • You must have the Security Administrator (View & Modify) role.

Procedure

  1. On the Explorer pane, select Administration, and then select Encryption Keys.

  2. On the Encryption Keys tab, select More Actions Retry Key Encryption Key Acquisition.

  3. In the Retry Key Encryption Key Acquisition window, confirm the settings, and enter your task name in Task Name.

    If you want the Tasks window to open after you click Apply, select Go to tasks window for status.

  4. Click Apply.

Next steps

After retrying key encryption key acquisition, you need to restore the EBEDs and blocked drives or blocked volumes. Contact customer support to restore the EBEDs and blocked drives or blocked volumes.

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