JavaScript must be enabled in order to use this site.Please enable JavaScript in your browser and refresh the page.Troubleshooting ShadowImageThere are different aspects of SI that you can troubleshoot; for example, SIMs that are reported by storage systems requiring maintenance and issues with volume pairs that are not displaying correctly.Parent TopicShadowImage ShadowImage® uses local mirroring technology to create and maintain full copies of data volumes within a storage system. Child TopicsOverviewTroubleshooting SIMs for ShadowImage operationsShadowImage pair issues and corrective actionsConsistency group pair-split failures Pinned track recoveryExtended copy time causes and corrective actionsInterpreting error codes using Command Control InterfaceContacting customer support