SIMs for HDP/HDT

The following table lists and describes the SIM reference codes associated with Dynamic Provisioning and Dynamic Tiering operations and provides solutions for the conditions.

SIM code

(SIM level)

Event

Thresholds or values

Types of reports

Solutions

Sent to host?

Sent to maintenance personnel?

623xxx

(Moderate)

Error occurred in the Dynamic Provisioning pool

Not applicable

Yes

Yes

Contact customer support.

624000

(Moderate)

No space in the shared memory

Not applicable

Yes

Yes

Solutions

  • Remove pools that are not used.
  • Remove DP-VOLs that are not used.
  • Remove all unnecessary Thin Image pairs that are associated with the primary volume.
  • Shrink the pool capacities.

627xxx

(Moderate)

Pool-VOL is blocked

Not applicable

Yes

Yes

Contact customer support.

628000

(Service)

Protect attribute of Data Retention Utility is set

Not applicable

Yes

Yes

Solutions

  • Add pool-VOLs to the pool to increase the free space in the pool.
  • Reclaim zero pages to release pages in which zero data are stored.
  • Contact customer support to restore the pool-VOL.
  • If the blocked pool-VOL is an external volume, verify the status of the path blockade and the external storage system.

After performing the above solutions, release the Protect attribute (Data Retention Utility) of the DP-VOL.

629xxx

(Moderate)

In the Dynamic Provisioning pool, the used capacity reserved for writing exceeded the Warning Threshold.

1% to 100% (in 1% increments)

Default: 70%

Yes

No

Estimate the FMD capacity to be added, and then add the FMD capacity.

Take corrective actions for this SIM. For details, see Actions to take when SIM code 629xxx, 62Axxx, 62B000, 62Cxxx, or 62Dxxx is output.

62Axxx

(Moderate)

In the Dynamic Provisioning pool, the capacity reserved for writing is full.

100%

Yes

No

Estimate the FMD capacity to be added, and then add the FMD capacity. Take corrective actions for this SIM. For details, see Actions to take when SIM code 629xxx, 62Axxx, 62B000, 62Cxxx, or 62Dxxx is output.

62B000

(Moderate)

In theDynamic Provisioning pool, the used capacity reserved for writing continues to exceed the highest pool threshold. SOM 734 must be enabled.

Highest pool threshold of Dynamic Provisioning

Yes

No

Estimate the FMD capacity to be added, and then add the FMD capacity. Take corrective actions for this SIM. For details, see Actions to take when SIM code 629xxx, 62Axxx, 62B000, 62Cxxx, or 62Dxxx is output.

62Cxxx

(Moderate)

In the Dynamic Provisioning pool, the used capacity reserved for writing exceeded the Depletion Threshold.

1% to 100% (in 1% increments)

Default: 80%

Yes

No

Estimate the FMD capacity to be added, and then add the FMD capacity. Take corrective actions for this SIM. For details, see Actions to take when SIM code 629xxx, 62Axxx, 62B000, 62Cxxx, or 62Dxxx is output.

62Dxxx

(Moderate)

In the Dynamic Provisioning pool, the used capacity reserved for writing exceeded the Prefixed Depletion Threshold.

90%

Yes

No

Estimate the FMD capacity to be added, and then add the FMD capacity. Take corrective actions for this SIM. For details, see Actions to take when SIM code 629xxx, 62Axxx, 62B000, 62Cxxx, or 62Dxxx is output.

62Exxx (Moderate)

Dynamic Provisioning pool usage level exceeded the depletion threshold. This SIM is output when the pool option "Suspend TI pairs when depletion threshold is exceeded" is enabled.

Depletion threshold

Yes

No

Solution: Delete snapshot data and create the pair again for the Thin Image pair whose pair status is PSUE.

631000

(Moderate)

Pool-VOLs cannot be added to a pool.

No

Yes

No

Verify LDEV IDs that are not used.

(a) If all LDEV IDs are used: Delete LDEVs that are not used.

(b) In the case that the same SIM code is still reported though there are unused LDEV IDs, or in the case that the same SIM code is still reported after you performed the solution (a), contact customer support.

631001

(Moderate)

Pool-VOLs cannot be added automatically to a pool because the maximum number of cache management devices are created.

No

Yes

No

Verify LDEV IDs that are not used, and then perform the following:

  1. If no more LDEV IDs are available, delete LDEVs that are not being used.

    Alternatively, perform the corrective action for when the pool auto-expansion function for an accelerated compression-enabled parity group does not operate (see Troubleshooting Dynamic Provisioning).

  2. After performing step 1, if this SIM is reported, contact customer support.

631002

(Moderate)

Pool-VOLs cannot be added to a pool because the maintenance work is underway for a while.

No

Yes

No

Verify that this SIM is not reported after performing the maintenance work. Or if this SIM is reported even though the maintenance work is not performed, contact customer support.

632xxx

(Moderate)

xxx = hexadecimal pool number

The automatic pool volume adding processing does not perform. The pool might be in the status that the automatic pool volume adding processing cannot be performed.

This SIM appears for a DP pool comprised of pool volumes assigned to accelerated compression-enabled parity groups.

None

Yes

Yes

Contact customer support.

633xxx

(Moderate)

xxx = hexadecimal pool number

The processing is suspended because a failure occurred when one of following operation is being performed on a DP pool.

  • Creating pool
  • Expanding pool
  • Deleting pool

LDEVs or parity groups that a pool does not contain might remain.

None

Yes

Yes

Contact customer support.

633xxx

(Moderate)

xxx = hexadecimal pool number

The pool auto-expansion processing does not work because the maximum number of LDEV IDs are used.

This SIM appears when the DP pool contains an LDEV belonging to an accelerated compression-enabled parity group.

None

Yes

No

Add an LDEV ID to the resource group of the pool volume in the pool for which this SIM was reported. You can check resource groups of pool volumes in the Pools: Volume tabs.

634xxx

(Moderate)

xxx = hexadecimal pool number

The automatic pool volume adding processing does not perform because the maximum number of LDEV IDs are used.

This SIM appears when the DP pool contains an LDEV belonging to an accelerated compression-enabled parity group.

None

Yes

No

Add an LDEV ID to the resource group of the pool volume in the pool for which this SIM was reported. You can check resource groups of pool volumes in the Pools: Volume tabs.

641xxx

(Service)

In the Dynamic Tiering pool, the tier relocation operation is suspended by the system. This SIM can be displayed if "Notify an alert when tier relocation is suspended by system" is enabled on the "Edit Advanced System Settings" window.

Not applicable

Yes

Yes

Determine why the tier relocation was suspended.

680001

(Moderate)

Failure occurred while performing the capacity saving function

None

Yes

Yes

If a deduplication system data volume is associated with the pool of the selected DP-VOLs, take the following actions.

  1. Back up the data of all DP-VOLs that are associated with the pool and for which Deduplication Data shows Enabled.
  2. Block DP-VOLs in the following order:

    1. All DP-VOLs for which Deduplication Data shows Enabled

    2. All deduplication system data volumes

  3. Select the pool with which deduplication system data volumes are associated,and the initialize the duplicated data.
  4. Format all volumes that are associated with the pool by the following order:

    1. All deduplication system data volumes (data store)

    2. All DP-VOLs for which Deduplication Data shows Enabled

  5. Retry the operation of changing the setting of the capacity saving.
  6. Restore the backup data.

If a deduplication system data volume is not associated with the pool, block and format the selected DP-VOLs, and then retry the operation.

680002

(Moderate)

Failure occurred while deleting DP-VOLs

None

Yes

Yes

If a deduplication system data volume is associated with the pool of the selected DP-VOLs, take the following actions.

  1. Back up the data of all DP-VOLs that are associated with the pool and for which Deduplication Data shows Enabled.
  2. Block DP-VOLs in the following order:

    1. All DP-VOLs for which Deduplication Data shows Enabled

    2. All deduplication system data volumes

  3. Select the pool with which deduplication system data volumes are associated,and the initialize the duplicated data.
  4. Format all volumes that are associated with the pool in the following order:

    1. All deduplication system data volumes (data store)

    2. All DP-VOLs for which Deduplication Data shows Enabled

  5. Retry the operation of changing the setting of the capacity saving.
  6. Restore the backup data. If a deduplication system data volume is not associated with the pool, block and format the selected DP-VOLs, and then retry the operation.

681xxx

(Moderate)

Deduplication system data volumes cannot be deleted. Failure occurred while deleting the deduplication system data volumes, then the processing terminated abnormally.

None

Yes

No

Take the following actions:

  1. Block DP-VOLs in the following order:

    1. All DP-VOLs for which Deduplication Data shows Enabled

    2. All deduplication system data volumes

  2. Select the pool with which deduplication system data volumes are associated,and the initialize the duplicated data.
  3. Format all volumes that are associated with the pool in the following order:

    1. All deduplication system data volumes (data store)

    2. All DP-VOLs for which Deduplication Data shows Enabled

  4. Delete deduplication system data volumes by using the CCI command, raidcom modify pool -pool -delete dsd_volumes.

682000

(Moderate)

Deduplication system data volumes cannot be deleted from the pool, and the deleting process is stopped.

None

Yes

No

Verify the configuration information, and then take the following actions.

  • If the SVP or a Device Manager - Storage Navigator secondary window is in Modify mode, change to View mode.
  • The maintenance operation must be completed.
  • If LDEVs cannot be created or deleted, retry the operation.
  • Capacity Saving Status of DP-VOLs indicates Deleting Volume, and if the progress cannot be increased, see the troubleshooting for Dynamic Provisioning.

* xxx = hexadecimal pool number