Troubleshooting

Troubleshooting for Device Manager - Storage Navigator involves identifying the cause of the error and resolving the problem.

This section provides information for identifying and correcting problems with Device Manager - Storage Navigator for your storage system.

Parent Topic

• Device Manager - Storage Navigator

  Device Manager - Storage Navigator (HDvM - SN) provides a unified GUI for managing and optimizing the storage systems. HDvM - SN communicates directly with the storage system using a LAN to obtain storage system configuration and status information and send user-requested commands to the storage system.

Child Topics

• General troubleshooting
• Displaying alerts
• Login errors
• No-response errors
• Incorrect display errors
• UNIX operation errors
• Other errors
• Clearing the cache in Internet Explorer

  If an error occurs in Device Manager - Storage Navigator, try clearing the web browser cache to solve the problem.

• Clearing the cache in Firefox

  If an error occurs in Device Manager - Storage Navigator, try clearing the web browser cache to solve the problem.

• Clearing the cache in Google Chrome

  If an error occurs in Device Manager - Storage Navigator, try clearing the web browser cache to solve the problem.

• Downloading dump files
• Firefox web browser problems on UNIX