HDvM - SN hangs, or SI pair task are not properly performed.

• Make sure all SI requirements and restrictions are met.

• Make sure the VSP G200, G400, G600 storage system is powered on and fully functional.

• Check all input values and parameters to make sure that you entered the correct information on the SI windows (such as P-VOL and S-VOL IDs).

The volume pairs are not displaying correctly.

Select the correct volumes.

An SI error message is displayed in HDvM - SN during a task.

Check the error message for the failed task in HDvM - SN.

Note: You can use HDvM - SN to set up email notifications of errors that occur during pair user tasks.

For more information about managing your tasks and setting up email notifications, see the Hitachi Command Suite User Guide.

For a list of error codes and corrective actions, see Hitachi Device Manager - Storage Navigator Messages.

Pair status is incorrect (or unexpected).

The pair may have been suspended or deleted from the UNIX/PC server host using a CCI command. If this did not happen, then VSP G200, G400, G600 detected an error condition during SI tasks. Check the HDvM - SN error log. If necessary, call the Support Center.