Alert Detail window

Item

Description

Alert ID

Identifier assigned to each alert

Date and Time

Displays the date and time when alerts occurred

Reference Code

Displays the SIM reference code

Error Level

Displays error level of alerts.

  • No alert

  • Service: No need to deal with immediately. Errors that are dealt with within periodical maintenance.

  • Moderate: No need to deal with immediately. Errors that are dealt with within periodical maintenance.

  • Serious: Contact the Hitachi Solution Support Center. Take adequate measure as instructed, report and solve the problem.

  • Acute: Contact the Hitachi Solution Support Center. Take adequate measure as instructed, report and solve the problem.

Error Section

Displays information about the section of an error

Error Detail

Displays more detail about the error

Location

Displays the location for the error

Concerned Alerts

Displays the Alert ID related to the notified alert

Action Codes

Item

Description

Action Code

Displays the alert action code

Possible Failure Parts

Displays the part that might have been the cause of the alert

Location

Displays the location of the error