1

A question mark (?) or icon displays in other area of the window.

• When the question mark appears in the View Tier Properties window, see the topic describing this window in the Hitachi Virtual Storage Platform G200, G400, G600 Provisioning Guide. If the problem still persists, contact Hitachi Data Systems customer support.

• When the question mark appears in the Add External Volumes window, see the topic describing this window in the Hitachi Universal Volume Manager User Guide. If the problem still persists, contact Hitachi Data Systems customer support.

• If the question mark or icon appears in another window, update the window. Contact Hitachi Data Systems customer support if the question mark remains after you update the window.

2

The product name, vendor name, and function name displayed in Device Manager - Storage Navigator are incorrect.

Contact Hitachi Data Systems customer support.

3

A part of the Device Manager - Storage Navigator window is not displayed.

You may be using the zoom in and zoom out function of the web browser. Do not use this function of the web browser when using Device Manager - Storage Navigator.

4

The display on Device Manager - Storage Navigator's main window is not updated to the latest information. "Last Updated" on Device Manager - Storage Navigator's main window is not updated.

Volume Migration operations, Quick Restore operations, or Thin Image operations may be in progress. The window will be updated shortly after the operations end.

5

The following message is displayed when connected to Device Manager - Storage Navigator on Internet Explorer.

“Alternate HTML content should be placed here. This content requires the Adobe Flash Player. Get Flash.”

This message displays when Flash Player is not installed. Do the following:

• Install Flash Player

• Disable ActiveX Filtering

If you are using Internet Explorer 9 or later, click Tools > Safety and uncheck ActiveX Filtering.