Retrying Key Encryption Key Acquisition

If you acquire the key encryption keys from the key management server when the storage device starts, retry key encryption key acquisition.

Prerequisites

Required role: Security Administrator (View & Modify)

In Hitachi Command Suite:

On the Resources tab, click Storage Systems, and then expand All Storage Systems.

Expand the target storage system, and then select Encryption Keys.

In Device Manager - Storage Navigator:

Display the Device Manager - Storage Navigator main window.

Select Administration in Explorer, and select Encryption Keys.

In the Encryption Keys window, select the Encryption Keys tab.

Select Settings > Security > Encryption Keys > Retry Key Encryption Key Acquisition or select More Actions > Retry Key Encryption Key Acquisition.

Confirm the settings and enter the task name in the Task Name field.

Click Apply in the Confirm window to save the settings to the system.

If you selected the Go to tasks window for status check box, the Task window will appear.

You need to restore the disk board and blocked drives or volumes after retrying key encryption key acquisition. Contact the Hitachi Data Systems Support Center to restore the disk board or blocked drives or volumes.