Retrying Key Encryption Key Acquisition
If you acquire the key encryption keys from the key management server when the storage device starts, retry key encryption key acquisition.
Before you begin
You must have the Security Administrator (View & Modify) role.
Procedure
Open the Encryption Keys window.
In Command Suite:
On the Resources tab, click Storage Systems, and then expand All Storage Systems.
Expand the target storage system, and then select Encryption Keys.
In Device Manager - Storage Navigator:
Display the Device Manager - Storage Navigator main window.
Select Administration in Explorer, and select Encryption Keys.
On the Encryption Keys tab, select More Actions > Retry Key Encryption Key Acquisition.
In the Retry Key Encryption Key Acquisition window, confirm the settings, and enter your task name in Task Name.
If you want the Task window to open after you click Apply, select Go to tasks window for status.
Click Apply.
Result
You need to restore the EBEDs and blocked drives or blocked volumes after retrying key encryption key acquisition. Contact customer support to restore the EBEDs and blocked drives or blocked volumes.
Related references