Error handling

When an internal error occurs during export processing, an exclamation mark (!) appears to signal an error. By default, Export Tool makes up to three more attempts at processing. You can change the maximum number of retries by using the retry subcommand. For detailed information about the retry subcommand, see retry.

If export processing does not finish within three retries or if an internal error occurs other than those listed in the following table, Export Tool stops. If Export Tool stops, quit the command prompt, and then run the tool again.

For more information, see Troubleshooting Export Tool for Performance Monitor.

Errors for which export tool retries processing

Error message ID

Cause of error

0001 4001

An error occurred during SVP processing.

0001 5400

Because the SVP is busy, the monitoring data cannot be obtained.

0001 5508

An administrator is changing a system environment file.

0002 2016

Array is refreshing, or the settings by the user are registered.

0002 5510

The storage system is in internal process, or some other user is changing configuration.

0002 6502

Now processing.

0002 9000

Other user is accessing the storage system in Modify mode.

0003 2016

Service engineer is accessing the storage system in Modify mode.

0003 2033

The SVP is not ready yet, or an internal process is being run.

0003 3006

An error occurred during SVP processing.

0405 8003

The storage system status is invalid.

5205 2003

An SVP internal process is being run, or SVP maintenance is in progress.

5205 2033

The SVP is now updating the statistics data.

5305 2033

Updating the statistics data.

5305 8002

The storage system status is invalid.