Remote path status problems

The following table provides a list of remote path status problems.

Path status

Description

Corrective action

Normal

This path has been successfully established and can be used for TrueCopy copy activities.

None required.

Initialization Failed

The link initialization procedure to the secondary storage system failed because the physical path connection was missing between the primary and secondary storage system.

  • Make sure that the primary and secondary storage systems are physically and correctly connected.

  • Make sure that you entered the correct secondary storage system S/N, Controller ID, and primary and secondary storage system port numbers.

  • Make sure the primary and secondary storage system ports are configured correctly.

Communication Time Out

Communication between the primary and secondary storage system timed out.

  • Make sure the secondary storage system is powered on and that NVS and cache are fully functional.

  • Make sure that network relay devices are properly configured and functional. This includes cables, connectors, switches, extender devices, communication lines, and all other devices connected to the extenders.

Port Rejected

The primary storage system rejected the logical path link control function because all logical path resources in the primary storage system are used for other connections.

  • Delete all paths and secondary systems not in use.

  • (VSP G1000, G1500, and VSP F1500) Make sure that all primary and secondary storage system ports are properly configured: ordinary RCU target ports for primary storage systems, initiator ports for primary storage systems. If necessary, connect to the secondary storage system to delete paths.

  • (VSP Gx00 models and VSP Fx00 models) Remove all remote storage systems currently not in use in the Remove Remote Connection window.

Serial Number Mismatch

The primary storage system's S/N does not match the specified S/N.

  • Make sure that you entered the correct secondary storage system S/N and Controller ID, and primary and secondary storage system port numbers.

  • Make sure the primary and secondary storage system ports are configured correctly.

  • Make sure that data path relay equipment is properly configured and functional. This includes cables, connectors, switches, extender devices, communication lines, and all other devices connected to the extenders.

Invalid Port

The specified local storage system port is in the following status:

  • Not mounted.

  • The port attribute is not Initiator.

  • A remote path is already added.

  • Make sure the correct port on the local storage system is configured as an initiator port.

  • Make sure that no two paths between primary and secondary storage system ports have the same settings.

  • Make sure that you entered the correct secondary storage system S/N and Controller ID, and primary and secondary storage system port numbers.

  • Make sure that the primary and secondary storage system ports are configured correctly.

  • Make sure that data path relay equipment is properly configured and functional. This includes cables, connectors, switches, extender devices, communication lines, and all other devices connected to the extenders.

Pair-Port Number Mismatch (VSP G1000, G1500, and VSP F1500)

The specified port in the primary storage system is physically disconnected from the primary storage system.

  • Make sure that you specified the correct secondary storage system port number. Correct the port number if necessary.

  • Make sure that the cables between the primary and secondary storage system ports and between the primary and secondary storage system switches are connected correctly.

  • Make sure that the topology settings of the primary and secondary storage system ports are correct.

Pair-Port Type Mismatch (VSP G1000, G1500, and VSP F1500)

The specified secondary storage system port is not configured as an RCU target port.

Make sure that the secondary storage system port is configured as an RCU target port.

Communication Failed

The primary storage system connected to the secondary storage system successfully, but logical communication timeout occurred.

  • Make sure that the secondary storage system port and the relay equipment are configured correctly.

  • Make sure that data path relay equipment is properly configured and functional. This includes cables, connectors, switches, extender devices, communication lines, and all other devices connected to the extenders.

In Progress

Paths are being created or deleted, or the port attribute is being changed.

Wait until processing is completed.

Path Blockade

Blockaded due to continual path or link failure.

See the following.

The local storage system port does not work.

Repair the port on the local storage system, and then restore the path.*

The remote storage system port does not work.

Repair the port on the remote storage system, and then restore the path.*

The path relay equipment does not work.

Repair the path relay equipment, and then restore the remote path.*

The connection cable is physically broken.

Replace the broken cable, and then restore the remote path.*

Program Error

A program error is detected.

Restore the path.*

* To restore a path, delete and then add the path again. It may be necessary to delete and then add the secondary system again.

To delete the secondary system or path, see Deleting TrueCopy or Deleting remote paths. To re-register, see Adding remote connections. If you cannot restore the path after performing these operations, contact the Hitachi Solution Support Center.