HDvM - SN hangs, or SI pair task are not properly performed.

• Make sure all SI requirements and restrictions are met.

• Make sure the storage system is powered on and fully functional.

• Check all input values and parameters to make sure that you entered the correct information on the SI windows (such as P-VOL and S-VOL IDs).

The volume pairs are not displaying correctly.

Select the correct volumes.

A SI error message is displayed in HDvM - SN during a task.

Check the error message for the failed task in HDvM - SN.

Note: You can use HDvM - SN to set up email notifications of errors that occur during pair user tasks.

For a list of error codes and corrective actions, see Device Manager - Storage Navigator Messages.

Pair status is incorrect (or unexpected).

The pair may have been suspended or deleted from the UNIX/PC server host using a CCI command. If this did not happen, then the storage system detected an error condition during SI tasks. Check the HDvM - SN error log. If necessary, call the Support Center.