SI actions and display troubleshooting
The following table provides symptoms and suggested corrective actions for troubleshooting SI pairs.
|
Symptom |
Corrective action |
|---|---|
|
HDvM - SN hangs, or SI pair task are not properly performed. |
|
|
The volume pairs are not displaying correctly. |
Select the correct volumes. |
|
A SI error message is displayed in HDvM - SN during a task. |
Check the error message for the failed task in HDvM - SN. Note: You can use HDvM - SN to set up email notifications of errors that occur during pair user tasks. For a list of error codes and corrective actions, see Device Manager - Storage Navigator Messages. |
|
Pair status is incorrect (or unexpected). |
The pair may have been suspended or deleted from the UNIX/PC server host using a CCI command. If this did not happen, then the storage system detected an error condition during SI tasks. Check the HDvM - SN error log. If necessary, call the Support Center. |