License Fails to Be Activated

If an error message is displayed when you run the license active file-name command to activate a license file, rectify the fault based on Table 1.

If the fault persists, collect error information and contact Huawei technical support personnel.

Table 1 Possible causes and solutions for rectifying license file activation failures
Error Message Possible Cause Solution

Error: Invalid file name. The file name extension must be .dat

The extension of the license file name is invalid. The extension of a license file name must be .dat.

Apply for or purchase a new license file.

Error: The specified file does not exist or is illegal.

The license file does not exist.

Upload the license file to be activated.

Info: File has been actived before!

The license file has been activated.

You need not activate the license file again.

Info: License file validation failed.

The license file fails to be verified.

Apply for or purchase a new license file.

Info: License File with ESN or Version mismatch cannot be activated repetitively.

The ESN or version number in the license file does not match that of the device.

Apply for a correct license file that matches the ESN and software version of the device.

Info: License File expired.

The license file has expired.

Apply for a new valid license file.

No product features present in LK.

The license file mismatches the product information.

Apply for or purchase a new license file.


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