Precautions for Using the Web Platform

The operating system required for web system login must be the Windows 7.0, Windows 8.0, Windows 8.1, or Windows 10.0.
The web platform supports different browsers. You can log in to the web system using the Internet Explorer 10.0, Internet Explorer 11.0, Firefox 50.0 to Firefox 54.0, or Google Chrome 49.0 to Google Chrome 58.0 browsers. If the version of your web browser is not supported, the web page may be displayed incorrectly.
When you log in to the web platform using Internet Explorer, the security level cannot be set to High; otherwise, web pages cannot be displayed. When accessing the web platform using the web proxy, choose Tools > Internet Options > Advanced from the menu of Internet Explorer 8.0, and select Use HTTP 1.1 through proxy connections. Choose Tools > Internet Options > Security, click Custom level, and set Allow Scriptlets, Run ActiveX controls and plug-ins, and Active scripting to Enable; otherwise, web pages cannot be displayed. Internet Explorer 10.0 is used only as an example.
If the message "Your browser's security settings are too high to complete this process. See the help menu for instructions on adjusting your security settings." is displayed during file upload, configure the Internet Explorer as follow:
1. Choose Tools > Internet Options > Security > Custom Level.
2. Click Enable or Prompt next to Initialize and script ActiveX controls not marked as safe for scripting.
  
  If you click Enable, the file can be uploaded directly. If you click Prompt, the message "An ActiveX control on this page might be unsafe to interact with other parts of the page. Do you want to allow this interaction?" is displayed. If you click Yes, the file can be uploaded.
3. Click Enable next to Include local directory path when uploading files to a server.
After the device software version changes or the HTTP/HTTPS port number is changed, clear the browser cache before using the web platform. Otherwise, web pages may be incorrectly displayed.
- When you log in to the web platform using the IE browser, choose Tools > Internet Options > General, click Delete, select Temporary Internet files and website files and Cookies and website data, and click Delete to clear the browser cache. Here, Internet Explorer 10.0 is used as an example.
- When you log in to the web platform using the Firefox browser, choose Options > Privacy, click clear your recent history, select Cookie and Cache, and click Clear Now to clear the browser cache. Here, Firefox 50.0 is used as an example.
- When you log in to the web platform using the Chrome browser, choose History, click Clear browsing data, select Cookies and other site and plug-in data and Cached images and files, and click Clear browsing data to clear the browser cache. Here, Chrome 50.0 is used as an example.
The web platform does not support back, forward, and refresh buttons on the browser. If you click these buttons, the web platform may return to the login page.