WEB_1.3.6.1.4.1.2011.5.4.2.2.1.2 hwPortalServerDown

Description

WEB/4/PORTALSERVER_DOWN:OID [OID] The portal server is down.(IP:[IPADDR] Vpn-Instance:[OCTET])

After server detection is enabled and the alarm action is configured, the device detects that the Portal server changes from Up to Down.

Attribute

Alarm ID Alarm Severity Alarm Type

1.3.6.1.4.1.2011.5.4.2.2.1.2

Warning

environmentalAlarm(6)

Parameters

Name Meaning

OID

Indicates the MIB object ID of the alarm.

IP

Indicates the IP address of the Portal server.

Vpn-Instance

Indicates the name of a VPN instance.

Impact on the System

The Portal authentication function does not work.

Possible Causes

The Portal server changes from Up to Down.

Procedure

  1. Run the display portal-server state or the display server-detect state command to check whether the Portal server can work properly and whether the Portal service can be used properly.

    • If the Portal server works properly, check the network connectivity between the Portal server and device. If the network connection is disconnected, restore the network connection.
    • If the Portal server cannot work properly, restore the Portal server to the normal state.

  2. Collect log and configuration information, and contact technical support personnel.

Related Information

None

Parent Topic: WEB
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