WLAN/4/CPE_REPORT_ALARM: OID [oid] The CPE device generate an alarm.(CPEMac=[OPAQUE], APMac=[OPAQUE], APName=[STRING], APID=[INTEGER], AlarmContent=[STRING])
An AP reports alarm information about a CPE.
| Alarm ID | Alarm Severity | Alarm Type |
|---|---|---|
1.3.6.1.4.1.2011.6.139.18.1.1.1.16 |
Warning |
equipmentAlarm(5) |
| Name | Meaning |
|---|---|
OID |
Indicates the ID of a MIB object. |
CPEMac |
Indicates the MAC address of a CPE. |
APMac |
Indicates the MAC address of an AP. |
APName |
Indicates the AP name. |
APID |
Indicates the AP ID. |
AlarmContent |
Indicates the alarm content reported by the CPE. |
In a CPE management scenario, upon an exception on a CPE, the AP reports alarm information about the CPE, requiring cause analysis.
The following table lists the handling procedures for different AlarmContent values.
AlarmContent |
Alarm or Log Generated by a CPE |
Description |
Possible Cause |
Handling Suggestion |
|---|---|---|---|---|
user([username]) login fail. Lock for [time]S |
Alarm |
A user fails to log in to the system for multiple times using web or SSH, and the user login is locked. username: user name time: lock duration |
A user fails to be authenticated for three or more consecutive times during web or SSH login. |
Log in again after the lock time expires. |
user([username]) login to unlock |
Log |
The web or SSH login is unlocked. username: user name |
The login is unlocked after the lock time expires. |
No action is required. |
roam mode exception(mode) |
Alarm |
Roaming configuration fails. mode: roaming mode
|
The roaming mode is incorrectly set. |
Check the roaming mode parameter settings. |
get scan result fail |
Alarm |
Failed to obtain the Wi-Fi scanning result during SSH login. |
The scan instruction parameter is incorrect, and the scanning device number is incorrect (0: 2.4 GHz; 1: 5 GHz). |
Check whether the device number parameter in the scan instruction is correct. |
ap support frer [dev] ssid([APName]) |
Log |
The AP supports the dual fed and selective receiving function. dev: wireless device number (0: 2.4 GHz; 1: 5 GHz) APName: SSID |
The uplink AP supports the dual fed and selective receiving function. |
No action is required. |
ap not support frer [dev] ssid([APName]) |
Log |
The AP does not support the dual fed and selective receiving function. dev: wireless device number (0: 2.4 GHz; 1: 5 GHz) APName: SSID |
The uplink AP does not support the dual fed and selective receiving function. |
No action is required. |
gre link down dev([dev]) sip([S_IP]) |
Alarm |
The GRE tunnel is disconnected. dev: wireless device number (0: 2.4 GHz; 1: 5 GHz) S_IP: source IP address of the GRE tunnel |
The GRE tunnel is disconnected. |
Check the uplink network and GRE tunnel configurations. |
gre link up dev([dev]) sip([S_IP]) |
Log |
The GRE tunnel is successfully established. dev: wireless device number (0: 2.4 GHz; 1: 5 GHz) S_IP: source IP address of the GRE tunnel |
The GRE tunnel is successfully established. |
No action is required. |
iconnect get certificate fail |
Alarm |
Failed to obtain the iConnect certificate. |
Failed to obtain the iConnect certificate. |
Check the iConnect configuration and the configuration of the certificate server. |
iconnect certificate start time is [start_time], expiration time is [expiration_time], current is [current_time] |
Log |
iConnect reports the certificate validity period. start_time: start time of the validity period of the iConnect certificate expiration_time: end time of the validity period of the iConnect certificate current_time: current system time |
iConnect reports the certificate validity period after the secondary authentication is successful. |
No action is required. |
wifi jion ssid([APName]) |
Log |
iConnect secondary authentication connection is set up. APName: SSID |
iConnect secondary authentication connection is set up. |
No action is required. |
malloc fail by kroam!!! |
Alarm |
802.11k roaming initialization fails. |
Roaming configuration fails. The system is not running properly. |
|
802.11k roam dev([dev]) bssid([APName_1]=>[APName_2]) rssi([RSSI_1]=>[RSSI_2]) |
Log |
The 802.11k roaming track is recorded. dev: wireless device number (0: 2.4 GHz; 1: 5 GHz) APName_1: MAC address of the HAP APName_2: MAC address of the FAP RSSI_1: signal strength before roaming RSSI_2: signal strength after roaming |
The 802.11k roaming track is recorded. |
No action is required. |
malloc fail by nroam!!! |
Alarm |
Initialization of common or AGV roaming fails. |
Roaming configuration fails. The system is not running properly. |
|
normal roam dev([dev]) bssid([APName_1]=>[APName_2]) rssi([RSSI_1]=>[RSSI_2]) |
Log |
The common or AGV roaming track is generated. dev: wireless device number (0: 2.4 GHz; 1: 5 GHz) APName_1: MAC address of the HAP APName_2: MAC address of the FAP RSSI_1: signal strength before roaming RSSI_2: signal strength after roaming |
Roaming occurs. |
No action is required. |
serial device open fail |
Alarm |
Failed to enable the CPE serial port. |
The CPE serial port is not running properly. |
Check whether the CPE is running properly. |
serial socket create fail |
Alarm |
Serial port initialization fails. |
The system is not running properly. |
Check whether the CPE is running properly. |
close queue to serial function |
Log |
The serial port function is disabled. |
The serial port function is disabled. |
No action is required. |
serial tcp client disconnect fd=[connect_fd] |
Alarm |
The serial port TCP server is disconnected from the client. connect_fd: socket connection file descriptor |
The uplink connection is torn down. |
Check the network and ensure that the network is normal. |
[APName] support time slice |
Log |
The AP supports time slicing. APName: SSID |
The AP supports air interface slicing. |
No action is required. |
[APName] do not support time slice |
Log |
The AP does not support time slicing. APName: SSID |
The AP does not support air interface slicing. |
No action is required. |
watchdog reset occurred!!! |
Log |
The system restarts due to a watchdog reset. |
The watchdog restarts, causing the system to restart. |
No action is required. |
software system reset occurred!!! |
Log |
The system restarts due to a software reset. |
The CPE is restarted on the web page. An Xshell command is executed to restart the CPE. An NCE command is executed to restart the CPE. |
No action is required. |
hardware power up occurred!!! |
Log |
The system restarts due to a power-off. |
The system is powered off to restart the CPE. |
No action is required. |
current version([version]) |
Log |
The system records the current version during the startup. version: software version of the CPE |
The system records the current version during the startup. |
No action is required. |
upgrade same package |
Alarm |
The target version of the system software is the same as the current version. |
The target version of the system software is the same as the current version. |
Reselect an upgrade package. |
upgrade check file head info error |
Alarm |
Failed to verify the software upgrade packet header. |
The source of the software upgrade package is incorrect. |
Reselect an upgrade package. |
upgrade fail, sys busy |
Alarm |
The upgrade fails because available resources are insufficient. |
The available resources are insufficient, the system memory is insufficient, and the upgrade fails. |
Restart the CPE to release resources. |
upgrade fail |
Alarm |
The software upgrade fails. |
The software upgrade package does not exist. |
Import the software upgrade package. |
device([dev]) state([state_1]->[state_2]) reason([reason]) |
Log |
The Wi-Fi uplink status changes. dev: wireless device number (0: 2.4 GHz; 1: 5 GHz) state_1: Wi-Fi status (0: disconnected; 1: connected) state_2: Wi-Fi status (0: disconnected; 1: connected) reason: reason for the Wi-Fi status change |
The Wi-Fi uplink is disconnected or connected. |
Check the network status. |
auto connected by monitor([dev]) |
Log |
Wi-Fi monitoring attempts to reconnect. dev: wireless device number (0: 2.4 GHz; 1: 5 GHz) |
The Wi-Fi connection is torn down. |
Check the Wi-Fi signal. |
CPU occupancy exceeds threshold, threshold:[cpu_threshold], current occupancy:[curr_occup] |
Log |
The CPU usage exceeds the threshold. cpu_threshold: CPU usage threshold curr_occup: current CPU usage |
The CPU usage exceeds the threshold. The connection is torn down. |
No action is required. |
Memory occupancy exceeds threshold, threshold:[mem_threshold], current occupancy:[curr_occup] |
Log |
The memory usage exceeds the threshold. mem_threshold: memory usage threshold curr_occup: current memory usage |
The memory usage exceeds the threshold. The connection is torn down. |
No action is required. |