Managing Current Alarms

Procedure

1. Choose Alarms > Alarm Management > Current Alarms.
2. Managing current alarms includes the following operations:
   • Confirm

     The confirmed state indicates that the alarm is handled. According to the alarm confirmation status, you can distinguish unhandled alarms from handled alarms, and handle the unhandled alarms in time.

     1. Select one or more alarms whose Confirmed status is Unconfirmed.
     2. Click .

        The confirmation dialog box is displayed.

     3. Click OK.

        The ATIC Management center changes the status of the specified alarm to Confirmed after receiving the instruction for confirming the alarm. Meanwhile, the ATIC Management center records the confirmation person and time, refreshes all the alarm displaying windows on the client, and updates the data in the alarm database.

   • Cancel confirmation

     Cancel the confirmation of a confirmed alarm.

     1. Select one or more alarms whose Confirmed status is Confirmed.
     2. Click .

        The confirmation dialog box is displayed.

     3. Click OK. The status of the selected alarms is changed to Unconfirmed.
   • Clear

     In some special situations, for example, the communication between the ATIC Management center and a device disrupts, the cleared alarms reported from the device may be lost. Once this situation appears, these alarms will not be cleared automatically if the device does not support the function of alarm verification. To solve this problem, the ATIC Management center supports the ability to manually clear the alarms. In other words, manually change the uncleared state of the alarms to cleared.

     1. Select one or more alarms whose Confirmed status is Confirmed.
     2. Click .

        The confirmation dialog box is displayed.

     3. Click OK.

        All the selected alarms are removed from the current alarm list to the historical alarms list. The ATIC Management center records the clearance person and time, refreshes all the alarm displaying windows on the client, and updates the data in the alarm database.

   • Clear all

     Clear all alarms.

     1. Click .

        A confirmation dialog box is displayed.

     2. Click OK.

        All alarms are removed from the existing alarm list and to the historical alarm list. The ATIC management center records by whom and when the records are deleted, updates the alarm display windows on all clients, and updates data in the alarm database.

   • Export

     Export some important alarms in a file, helping the administrator to locate and analyze problems.

     1. Select one or more alarms.
     2. Click .

        The File Download dialog box is displayed.

     3. Click Save.

        The Save As dialog box is displayed.

     4. Select a path for saving the alarm file, enter a name for the file or use the default file name, and click Save.

        The selected alarms are exported to the specified local path.

   • Export all

     Export all the current alarms in a file, helping the administrator to locate and analyze problems.

     1. Click .

        The File Download dialog box is displayed.

     2. Click Save.

        The Save As dialog box is displayed.

     3. Select a path for saving the alarm file, enter a name for the file or use the default file name, and click Save.

        All the current alarms are exported to the specified local path.

   • Search
     Set the conditions to search for the desired alarms. The search method can be the basic search or advanced search.

     • When you select Search, you can search for alarms by alarm severity.
     • When you select Advanced Search, you can search for alarms by alarm severity, alarm type, confirmation status, alarm source, and alarm occurrence time.
     • c

     NOTE:

     You can click Reset to clear all the specified parameter values.
   • View
     • You can click the name of an alarm to view its details.
       1. Click the name of an alarm.

          The page showing the details about the alarm is displayed.

       2. View the basic information and modification suggestions of the alarm.
     • You can click the times of an alarm to view the occurrence time, confirmed status and time, clearance status and time, and notification type of the alarm.

       According to the alarm notification type, you can know whether the alarm is a new alarm, manual clear or automatic clear.