If the Windows firewall function is enabled after the ATIC is installed, all packets sent to the firewall will be discarded. To resolve this problem, you can configure exception port numbers or whitelist IP addresses for the Windows firewall function to allow connection establishment before enabling the ATIC service.
If the ATIC is deployed in centralized mode, you must configure inbound rules for the Windows firewall function on the ATIC server.
If the ATIC is deployed in distributed mode, you must configure inbound rules for the Windows firewall function on both the ATIC server and collector.






To configure whitelist IP addresses, choose , configure IP addresses and ports, and allow access.
Port rules have a higher priority than whitelist IP address rules. If access to a port is allowed, this port is accessible to certain IP addresses, no matter whether whitelist IP addresses are configured.