Checking the Temperature of a Controller

Procedure

1. Check whether the ambient temperature is lower than the normal working temperature of a controller.
   • If yes, go to step 3.
   • If no, go to step 2.

2. Check whether the ambient temperature is higher than the normal working temperature of a controller.
   • If yes, go to step 4.
   • If no, go to step 8.

3. Add more air conditioners or raise the air conditioner temperature. After raising the ambient temperature to the normal working temperature of the controller, wait a few minutes. Query whether Recovery Time of the event is displayed on the DeviceManager.
   • If yes, no further action is required.
   • If no, go to step 8.

4. Add more air conditioners or decrease the air conditioner temperature. After decreasing the ambient temperature to the normal working temperature of the controller, wait several minutes. Query whether Recovery Time of the event is displayed on the DeviceManager.
   • If yes, no further action is required.
   • If no, go to step 5.

5. At the site, check and clear the heat dissipation aisle of the disk enclosure. Wait a few minutes after the aisle is cleared. Query whether Recovery Time of the event is displayed on the DeviceManager.
   • If yes, no further action is required.
   • If no, go to step 6.

6. After querying information on the DeviceManager, click System in the function pane, and then click the fan module in the device view. In the Fan Module dialogue box that is displayed, check whether Health Status of the fan module is Normal.
   • If yes, go to step 8.
   • If no, go to step 7.

7. Replace the faulty fan module. Wait a few minutes after the fan module is replaced. Query whether Recovery Time of the event is displayed on the DeviceManager.
   NOTE:

   For details about how to replace a fan module, click the following link:

   • For S2600T/S5500T, see Replacing a Fan-BBU Module (Applicable to S2600T/S5500T) in OceanStor S2600T&S5500T&S5600T&S5800T&S6800T Storage System V200R002C00 Parts Replacement .
   • For S5600T/S5800T/S6800T, see Replacing a Fan Module (Applicable to S5600T/S5800T/S6800T) in OceanStor S2600T&S5500T&S5600T&S5800T&S6800T Storage System V200R002C00 Parts Replacement .
   • For 18500/18800/18800F/HVS85T/HVS88T, see Replacing a Fan Module (Applicable to 18500/18800/18800F/HVS85T/HVS88T) in OceanStor 18500&18800&18800F Storage System V100R001 Parts Replacement .
     NOTE:

     The way to replace the parts of 18500/18800/18800F/HVS85T/HVS88T is the same as S5600T/S5800T/S6800T.
   • If yes, no further action is required.
   • If no, go to step 8.

8. Collect related information and contact technical support engineers.