BBU Power

The BBU power is insufficient.

  1. Check the BBU status.

    • Normal => 2.
    • Abnormal => 3.

  2. Wait till BBU is fully charged.
  3. Replace the BBU.

    After the BBU is replaced, log in to the ISM, and choose Event > Event Management from the menu bar. In the displayed Event Management dialog box, click the Events tab. Select device and source, and click Query. Check whether Recovered At of the event related to the fault of the BBU module is displayed.

    • Yes => No further action is required.
    • No => 4.

  4. Collect related event information, and send it to technical support engineers for further handling.

Other scenarios

  1. Please contact technical support engineers for further handling.