Controller Status

Procedure

1. Log in to the command-line interface (CLI) and run showupgradepkginfo -t 1 to check the system version.
2. Log in to the ISM, and choose Event > Event Management from the menu bar. In the displayed Event Management dialog box, click the Faults tab. If a controller fault alarm is generated, check the error code.
   • If the system version is V100R005C00SPC001 or V100R005C00SPC002 and the error code is 16, or the system is in another version and the error code is 15 => 3.
   • In other scenarios => 5.

3. Use a spare button cell to replace the faulty one.
   • If the product model is S5500T or S3900 => see Huawei OceanStor S5500T V1&S3900 Button Cell Online Replacement Guide.
   • If the product is of another model => 5.

4. After the faulty button cell is replaced, log in to the ISM, and choose Event > Event Management from the menu bar. In the displayed Event Management dialog box, click the Events tab. Select device and source, and click Query. Check whether Recovered At of the Controller Is Faulty event is displayed.
   • Yes => No further action is required.
   • No => 5.

5. Replace the controller.

   For details, see HUAWEI OceanStor T V1&Sx900 Controller Online Replacement Guide.

6. After the controller is replaced, log in to the ISM, and choose Event > Event Management from the menu bar. In the displayed Event Management dialog box, click the Events tab. Select device and source, and click Query. Check whether Recovered At of the Controller Is Faulty event is displayed.
   • Yes => No further action is required.
   • No => 7.

7. Collect related event information, and send it to technical support engineers for further handling.