Expansion Module Status

Procedure

  1. Replace the Expansion Module.
    1. Wear the ESD clothes, ESD wrist strap, and ESD gloves.
    2. Pull out the mini SAS cables or fabric cables.
    3. Completely open the latches of the expansion module in the directions of the arrows, and remove the expansion module, as shown in steps (1) and (2) in Figure 1.

      Figure 1 Removing an expansion module

    4. Place the removed expansion module into an ESD bag.
    5. Take the spare expansion module to be installed out of its ESD bag.
    6. Insert the spare expansion module into the vacant slot, as shown in step (1) in Figure 2.
    7. Shut the latches of the expansion module, as shown in step (2) in Figure 2.

      Figure 2 Installing an expansion module

    8. Insert the mini SAS cables or fabric cables.
    9. View the expansion module power and alarm indicators, and check whether the expansion module is successfully installed.

      • If the expansion module power indicator is on and the alarm indicator is off, the expansion module is successfully installed.
      • If the expansion module power indicator is off or the alarm indicator is on, the expansion module may be improperly installed. In this case, remove and reinsert the expansion module.

    Log in to the ISM, choose Event > Event Management from the menu bar. In the displayed Event Management dialog box, click the Events tab. Select device and source, and click Query. Check whether Recovered At of the Expansion Module Is Faulty event is displayed.
    • Yes => The handling procedure ends.
    • No => 2.

  2. Collect related event information, and send it to technical support engineers for further handling.