Restoring NFS Sharing Status

Procedure

1. Use an SSH tool, such as Xshell 5 or later, PuTTY 0.63 or later, or SecureCRT 6.7 or later, to connect to the management network port of the storage device. Log in to the CLI of the storage device.
   NOTE:

   By default, user name admin and password Admin@storage are used to log in to the SSH tool.
   

2. In the admin view of the storage system, run the change user_modecurrent_mode user_mode=developer command to go to the developer view.

   

3. Restart the faulty controllers.
   NOTICE:

   Perform steps by following R&D engineers' instructions.

   In the developer view, run the reboot controller controller=<Name> command to restart the faulty controllers.

   NOTE:

   Name indicates the controller name.
   

4. Check whether NFS sharing status faults occur on multiple controllers.
   • If yes, go to step 3.
   • If no, no further action is required.

5. Collect related information and contact technical support engineers.