Check the Compatibility (for the Firmware Version)

Status Being Fault

  1. Replace the faulty BBU module.

    NOTE:
    For details about how to replace a BBU module
    • 18500 V3&18800 V3, see section Replacing a BBU Module in the OceanStor 18500 V3&18800 V3 Mission Critical Storage System V300R003 Product Documentation .
    • 2200 V3&2600 V3&5300 V3&5500 V3&5600 V3&5800 V3&6800 V3, see section Replacing a BBU Module in the OceanStor 5300 V3&5500 V3&5600 V3&5800 V3&6800 V3 Storage System V300R003 Product Documentation or OceanStor 2200 V3&2600 V3 Storage System V300R005 Product Documentation. The method used to replace BBU module is the same for V300R003 and V300R005. V300R003 is used as an example to describe how to replace a BBU module, see

    After replacing the BBU module, log in to the DeviceManager to check whether Recovery Time of the event is displayed.

    • If yes, no further action is required.
    • If no, go to step 2.

  2. Collect related information and contact technical support engineers.

Other Cases

  1. Contact technical support engineers.