Managing Email Notification

DeviceManager allows you to send alarms to specified email addresses, helping engineers troubleshoot faults.

Prerequisites

An SMTP server has been configured and is communicating with the storage system properly.

Procedure

  1. Choose Settings > Alarm Settings > Alarm Notification > Email Notification.

  2. Add an email address for receiving alarms.

    1. Set Enable to the on state.
    2. Set email notification parameters. Table 1 describes related parameters.
      Table 1 Email notification parameters

      Parameter

      Description

      Sender Email Address

      Email address of the sender.

      SMTP Server

      IP address of an SMTP server. This is an SMTP-compliant email-sending server. The emails containing alarm information can be sent to the recipient email box through the SMTP server.

      NOTE:
      • Click Add and enter the IP address of an SMTP server. Configure the SMTP server in a standard configuration manner.
      • Click Delete to delete the configured SMTP server.
      • A maximum of two SMTP servers can be added. If one SMTP server becomes unavailable, the system uses the other server to send email notification.

      SMTP Port

      An SMTP port number. The value ranges from 1 to 65535. The default value is 587.

      NOTE:

      The SMTP port number configured on a storage system must be consistent with that configured on the SMTP server.

      Encryption Mode

      Whether to encrypt the communication between the system and the email server. The default value is STARTTLS.

      Possible options are as follows:

      • Not encrypted: Data during transference is not encrypted.
        NOTE:

        Security risks arise from the absence of encryption. Therefore, you are advised to select another encryption mode.

      • SSL/TLS: SSL and TLS are two different security protocols used to ensure network communication security and data integrity. After this mode is enabled, the system will automatically select an encryption mode according to your mail server.
      • STARTTLS: TLS encryption is implemented after this option is selected. The communication data before this option is selected will not be encrypted using this encryption mode.
      NOTE:

      The encryption mode configured on a storage system must be consistent with that configured on the SMTP server.

      Email Title Prefix

      A sender-defined email title field. If there are too many emails, users can search for desired emails using this field. The value contains 0 to 511 characters.

      Alarm Severity

      After this function is enabled, alarm severities are displayed in the titles of alarm notification emails. Possible values are Critical, Major, and Warning.

      SMTP Server Authentication

      Whether an SMTP server authenticates a sender's identity. Username and Password can be set only after SMTP Server Authentication is selected.

      Username

      Name of the sender's SMTP account. If a sender attempts to send alarm notification emails through an SMTP server, the server requires the sender to enter the SMTP user name and password for authentication.

      NOTE:

      A user name must contain 1 to 63 characters, excluding single quotation marks (').

      Password

      Password of the SMTP account. If a sender attempts to send alarm notification emails through an SMTP server, the server requires the sender to enter the SMTP user name and password for authentication.

      NOTE:

      A password cannot be left empty and must contain 1 to 63 characters.

  3. Set recipient email addresses.

    • Adding a recipient email address
      1. Click Add.
      2. Add a recipient email address and select an alarm severity.
      3. Click to complete the setting.

        To cancel the operation, click .

    • Modifying a recipient email address
      1. Click More on the right of the desired email address and select Modify.
      2. Modify the recipient email address or the corresponding alarm severity.
      3. Click to complete the setting.

        To cancel the operation, click .

    • Deleting a recipient email address
      1. Click More on the right of the desired email address and select Delete.
      2. Confirm your operation as prompted.
    • Testing a recipient email address

      Select a recipient email address and click Test to test connectivity between the storage system and the SMTP server.

  4. Click Save.