Using AIX tools to collect reference codes and system information

Learn how to use AIX® tools to collect reference codes and other system information.

Note: Ensure you have a printed copy of the appropriate problem reporting form to document the information you collect here. For details, see Using the problem reporting forms.
  1. Log in as root user, or use CE login.
  2. At the command line, type diag and press Enter.
  3. From the Function Selection menu, select Task Selection and press Enter.
  4. Select Display Previous Diagnostic Results and press Enter.
  5. From the Display Previous Diagnostic Results display, select Display Diagnostic Log Summary. The Display Diagnostic Log is displayed showing a chronological list of events.
  6. Look in the T column for the most recent S entry.
  7. Select this row in the table and press Enter.
  8. Choose Commit. The details of this log entry are shown.
  9. Record the SRN value shown near the end of the entry.
  10. Exit to the command line.
Parent topic: Collecting reference codes and system information
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