Recovering from a communications problem

Use this procedure to help resolve problems with communications for IBM® i5/OS®.

Verify the following:
  1. Make sure that all communications equipment, such as modems or transceivers, are started.
  2. Make sure all communication cables are correctly connected.
  3. Make sure the remote system is ready to receive communications.
  4. Verify that the network equipment (or provider) is functional. This includes telephone service (for example, verify the status of communication lines).
  5. Verify that the configuration is correctly specified for the failing communications or LAN facility.
  6. If you still have the same problem, contact your next level of support or your hardware service provider.

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