Learn about the elements that are needed for your service environment.
Connectivity
Learn about the advantages of connecting your server directly to service and support.
Service information
Learn about how keeping your service and support organization up to date with your service information helps when service and support is needed.
Electronic problem reporting
Learn about how electronic problem reporting allows you to either automatically or manually notify the service and support organization about any problems that might occur. The information reported can help the support organization provide better service and support.
Fixes and upgrades
Learn about ongoing fix support and upgrades for your server or HMC and how to obtain software and firmware fixes.
Remote support
Learn about methods of connecting to your service and support organization to enable either outgoing or incoming remote support, or both.